Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is a critical component of the tasks facing today's leaders.

Listening. --- Auding --- Attention --- Comprehension --- Educational psychology --- Hearing

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Listening. --- Listening --- Social Sciences --- Psychology --- Auding --- Attention --- Comprehension --- Educational psychology --- Hearing

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

'Joseph Breuer's celebrated patient, Anna O., designated psychoanalysis to be a "talking cure". She was correct insofar as psychoanalysis does place verbal exchange at the center stage. However, the focus upon the patient's and therapist's speaking activities diverted attention from how the two parties listen to each other. Psychoanalysis is a listening and talking cure. Both elements are integral to clinical work. Listening with no talking can only go so far. Talking without listening can mislead and harm. And yet, the listening end of the equation has received short shrift in analytic literature. This book aims to rectify this problem by focusing upon analytic listening. Taking Freud's early description of how an analyst ought to listen as its starting point, the book traverses considerable historical, theoretical, and clinical territory. The ground covered ranges from diverse methods of listening through the informative potential of the countertransference to the outer limits of our customary attitude where psychoanalytic listening no longer helps and might even be contraindicated.'- Salmon Akhtar, from his Introduction.

Listening. --- Psychoanalysis. --- Auding --- Attention --- Comprehension --- Educational psychology --- Hearing --- Psychology --- Psychology, Pathological

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Listening. --- Communication in management. --- Communication in industry --- Managerial communication --- Management --- Auding --- Attention --- Comprehension --- Educational psychology --- Hearing

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Dramatically increase your EAR-Q! The difference between "hearing" and "listening" is huge, because listening is a skill that has to be learned, practiced, and developed over time. When you finish this 50-page Power of Listening workbook, you'll have every tool you ever need to double your listening skills in only a few short weeks: Know the fastest ways to uncover a message's hidden meaning, Learn the difference between understanding and agreeing, Listen without feeling prejudice, judgment or the need to defend or interrupt, Improve information retention skills, Learn how to listen between the lines, Learn to listen for "hot spots" and sensitive areas, Learn to listen for deeper hidden agendas, Learn to listen to evaluate and empathize, Learn how to create environments that promote "ideal listening", Understand the critical steps to avoid misunderstandings, Learn key strategies to listen and communicate with all types of people. Consider this: How many clients did your customer service staff alienate because they jumped to wrong conclusions? How many more sales did you give your competition because your sales people missed critical "closing" clues? How many employees went home vengeful because a manager hurt their feelings? How much potential business slipped through the cracks because of weak communication? For your sake, I hope it's not a lot. The fact is, for businesses today, the most costly business errors are a result of weak communication. Here is the good news... If you have people working with you who know how to really listen, every part of your business benefits. If you are lucky, a small percentage of your staff has naturally developed these skills long before you hired them, but for the majority you need a simple solution for a very dangerous problem.After you read The Power of Listening Workbook, your employees, sales people, customer service people, and managers will: Know the fastest ways to uncover a message's hidden meaning, Get sure-fire tips on how to listen to angry customers, Distinguish the subtle but vital differences between content and delivery of a message, Listen without feeling prejudice, judgment, or the need to defend or interrupt, Improve information retention skills, Learn how to listen and wait for closing signs, Learn to listen to evaluate and empathize, Learn how to create environments that promote "ideal listening", Learn how to master and maintain focus in meetings and presentations, Understand the critical steps to avoid misunderstandings. Your business will benefit from: Immediate increase in sales from your "dynamic" listening sales team, More loyal customers resulting from your compassionate customer service team, More productive employees as a result of your "listener-sensitive" managers; Reduce staff turnover. Save money on hiring and training by keeping your best employees.

Listening. --- Interpersonal communication. --- Social Sciences --- Psychology --- Communication --- Interpersonal relations --- Auding --- Attention --- Comprehension --- Educational psychology --- Hearing --- Listening --- Interpersonal communication --- E-books