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Customers' usage of self service technology in a retail setting
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Year: 2005 Publisher: Gent Vlerick Leuven Gent management school

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Dissertation
The impact of counterfeit luxury bags on attitudes and perceptions of Belgian consumers
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Year: 2021 Publisher: Liège Université de Liège (ULiège)

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Given the booming of counterfeit market and the rise of counterfeit luxury items in fashion accessories, luxury brands are currently facing the negative effects of counterfeit products. This phenomenon, which has always been present, has a significant economic and social impact on brands and consumers. This thesis involves research to understand how counterfeiting impacts Belgian consumer attitudes and perceptions, specifically by focusing on counterfeit luxury bags. The latter is a category that has not yet been addressed in Belgium to our knowledge. To carry out this study, in-depth interviews were conducted with the help of an interview guide developed on the basis of determinants of attitudes and perceptions from previous papers. Overall, 10 people were probed, including 5 who owned a counterfeit bag and 5 with a genuine bag. The analysis of the results revealed that Belgian consumers perceived quality and price of counterfeit bags as lower and cheaper than authentic and brings them fun. They also believe counterfeit bags are illegal and unethical. Moreover, counterfeit bags affect the consumers’ image negatively; however, it does not devalue their social status. Finally, they do not perceive counterfeit bags as the damage of the brand image but more as a source of advertising for the brand. These findings provide managerial and theoretical implications accordingly as well as directions for future research.


Book
Business cycles : external/internal causes, economic implications and consumer misconceptions
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ISBN: 1536107832 9781536107838 9781634632539 Year: 2017 Publisher: New York : Novinka,

Organizational surveys : tools for assessment and change
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ISBN: 0787902349 9780787902346 Year: 1996 Publisher: San Francisco (Calif.): Jossey-Bass

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With escalating demands upon research and assessment growing more varied, surveys are now used to assess and drive organizational change by examining company performance, customer and employee satisfaction, empowerment, and key aspects of corporate culture.With Organizational Surveys, you'll learn how to:Drive change with surveysUse 360* feedbackSet expectations of resultsDeal with ethical concernsFacilitate feedback, action-planning, and follow-through . . . and much more!No other book approaches this collection's range and specificity, or its emphasis on actual practice in organizations. It's your indispensible toolbox for assessment and change!


Book
Besoins et désir en société de consommation
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ISSN: 0183682X ISBN: 2850080128 9782850080128 Year: 1980 Publisher: Lyon: Chronique sociale,

Understanding Consumer Choice.
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ISBN: 9781403914927 1403914923 1349511986 9786610444243 128044424X 0230510027 Year: 2005 Publisher: Basingstoke Palgrave Macmillan


Book
Consumer behaviour : a practical guide
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ISBN: 0905269012 9780905269016 Year: 1977 Publisher: R.P.A. (Retailing and Planning Associates) (Books),


Book
Ethics in Consumer Choice : An Empirical Analysis based on the Example of Coffee
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ISBN: 3658007583 3658007591 1283946378 Year: 2013 Publisher: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler,

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Individuals have a multitude of possibilities by means of their decisions to influence ecological, social and economic developments at the regional, national and global level. Nina Langen elaborates differences and similarities of forms of ethical behaviour, such as ethical consumption and charitable giving in general and investigates whether German consumers differentiate between different types of ethical behaviour in particular. Choice experiment, latent class analysis, information display matrix and item-based attitude assessment allow the comparison of stated and revealed preferences as well as an analysis of the relevance of ethical product features within the context of different product and process attributes. The dissertation provides insights into a research field that becomes more and more relevant and improves the understanding of the interdependencies as well as consumers’ assessment of the possibilities of ethical behaviour.     Der Inhalt n  Consumers‘ Decision Making n  Possibilities of Ethical Behaviour n  Relevance of Fair Trade, Organic Production and Cause-Related Marketing for Product Selection n  Acceptance and Critical Success Factors of Cause-Related Marketing in Germany     Die Zielgruppen ·         Researchers and students in the fields of business, marketing and agricultural economics ·         Executives and consultants in commercial enterprises as well as non-profit organisations and non-governmental organisations focusing on ethical consumption, fair trade, donations, corporate social responsibility, and cause-related marketing      Die AutorIn Dr. Nina Langen obtained her Ph.D. in agricultural economics from the University of Bonn. She conducted her Ph.D. studies at the Center for Development Research in the Department of Economic and Technological Change and at the Institute for Food and Resource Economics in the Department of Agricultural and Food Market Research, both at the University of Bonn.

Acknowledging consumption : a review of new studies
Author:
ISBN: 0415106893 0415106885 1138143014 9786610158126 0203975391 1134843127 1280158123 9780203975398 9780415106887 9780415106894 9781280158124 6610158126 9781134843077 1134843070 9781134843114 1134843119 9781134843121 9781138143012 9781138143012 Year: 1996 Publisher: London Routledge

Critics, ratings, and society : the sociology of reviews
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ISBN: 9780742575790 0742575799 9780742547032 0742547035 0742547027 1299791700 9780742547025 Year: 2007 Publisher: Lanham, Maryland ; Plymouth, England : Rowman & Littlefield Publishers, Inc.,

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Critics, Ratings, and Society is the first comprehensive study of the review as social institution. Its theories and data encompass reviews of all types of products-including the arts (e.g. theater, books, and music) and consumer products (e.g. cars, software, and appliances). According to Blank, the core problem of reviews is credibility. Concerns about credibility organize the formulation of reviews and audiences. The connoisseurial-procedural distinction describes the production of credibility and its assessment under different types of rating systems.

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