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This book offers a comprehensive global examination of the relationship between public transport and tourism as well as exploring other sustainable transport modes. It offers a unique view by analysing tourism through the public transport lens and vice versa. The volume provides an account of how the public transport experience can be improved for tourists so that its value can be maximised and a greater number of people can be encouraged to shift modes. It features a wide range of case studies and examples showing how the tourism industry, as well as regional economies, communities and the environment, benefit when public transport is widely used by tourists. The book will be of interest to researchers and students in the fields of tourism and transport as well as destination marketing organisations and tourism, transport and urban planners.

Tourism --- Local transit --- Transportation --- Sustainable tourism. --- Planning. --- public transport. --- sustainable mobility. --- sustainable tourism. --- tourism planning. --- tourism policy. --- tourism transport. --- tourism.

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Using ideas from labour economics, work psychology and industrial psychology, the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story.

Tourism --- Management. --- Personnel management. --- Employees --- Supply and demand. --- HR. --- hotel management. --- human resource management. --- human resources. --- labour markets. --- tourism employment. --- tourism industry. --- tourism jobs. --- tourism management. --- tourism planning.

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Cities are the dominant geographical focus of business and leisure tourism travel, and cities everywhere are regenerating and reinventing themselves so as to attract visitors, students and investment. Inside City Tourism explores the organisational challenges to which this gives rise, and in particular examines the history, structure and functioning of the urban delivery mechanisms set up to raise profile and maximise tourism. The book is written by the Chief Executive Officer of European Cities Marketing who – as a former tourism academic and city marketing professional – is uniquely placed to synthesise academic and practical insights and to provide a distinctively European overview. While cities increasingly seek to differentiate themselves through brands, events and iconic structures, the approaches, techniques and language used by cities to promote themselves is remarkably similar across the length and breadth of Europe. Never before published case material exemplifies best practice in city marketing, with the greater part of leading edge practice to be found in Scandinavia, Holland, Germany, Austria and Spain. Inside City Tourism ‘tells it like it is’, uncovering the pitfalls and failures as well as the opportunities and successes, and the attendant leadership challenges. It is essential reading for practitioners and policymakers as well as students and academics.

Tourism --- Cities and towns --- Tourisme --- Villes --- 379.822 --- Cultureel uitgaansleven. Culturele vrijetijdsbesteding. Tentoonstellingsbezoek. Museumbezoek. Concertbezoek. Schouwburg --- 379.822 Cultureel uitgaansleven. Culturele vrijetijdsbesteding. Tentoonstellingsbezoek. Museumbezoek. Concertbezoek. Schouwburg --- Global cities --- Municipalities --- Towns --- Urban areas --- Urban systems --- Human settlements --- Sociology, Urban --- PXL-Media & Tourism 2014 --- toerisme --- Europa --- steden --- city-marketing --- city branding. --- city marketing agencies. --- city marketing. --- city tourism. --- destination marketing. --- tourism marketing. --- tourism planning. --- urban tourism.

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Tourism destinations and businesses are becoming increasingly prone to the impacts of crises and disasters due to global environmental change and security risks. This is the first research based book that provides a strategic approach to understanding the nature of tourism crises and disasters before outlining tourism crisis and disaster planning, response, and longer term recovery and knowledge management strategies. It applies a wide range of theoretical perspectives and concepts to improve our understanding of both organisational crises and natural disasters. The book draws on examples from around the world including the USA, Europe, UK, Asia-Pacific and the Middle East. It will be essential reading for tourism academics and students as well as tourism managers and government officials involved in tourism destination management and marketing.

Tourism --- Crisis management. --- Travel --- Crises --- Management of crises --- Management --- Problem solving --- Conflict management --- Management. --- Safety measures. --- Crisis management --- Safety measures --- Tourism - Management --- Travel - Safety measures --- crisis management. --- crisis research. --- disaster management. --- global environmental change. --- natural disasters. --- organisational crises. --- security risks. --- tourism crisis and disaster planning. --- tourism management. --- tourism planning. --- tourism policy. --- tourism strategies.

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This volume presents an international selection of invited contributions on policy and best practice in accessible tourism, reflecting current practices across a range of destinations and business settings. It brings together global expertise in planning, design and management to inform and stimulate providers of travel, transport, accommodation, leisure and tourism services to serve guests with disabilities, seniors and the wider markets that require good accessibility. Accessible tourism is not only about providing access to people with disabilities but also addresses the creation of universally designed environments, services and information that can support people who may have temporary disabilities, families with young children, the ever-increasing ageing population, as well as creating safer work places for employees. The book gives ample evidence that accessible tourism organisations and destinations can expand their target markets as well as improve the quality of their service offering, leading to greater customer satisfaction, loyalty and expansion of business.

Tourism --- Transport. Traffic --- Social policy and particular groups --- People with disabilities --- Older people --- Social integration. --- Handicapés --- Personnes âgées --- Intégration sociale --- Tourisme --- Travel. --- Social aspects. --- Voyages --- Aspect social --- 379.85.04 --- toerisme --- mindervaliden --- toegankelijkheid --- toerisme per doelgroep --- Handicapés --- Personnes âgées --- Intégration sociale --- Social integration --- Inclusion, Social --- Integration, Social --- Social inclusion --- Sociology --- Belonging (Social psychology) --- Travel --- Social aspects --- E-books --- PXL-Media & Tourism 2014 --- sociale aspecten --- accessibility. --- accessible tourism organisations. --- accessible tourism. --- ageing population. --- disability tourism. --- disability. --- inclusion. --- inclusive tourism. --- tourism for all. --- tourism planning. --- tourism policy. --- universal design.