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Intercultural competences Cultures are based on concepts such as values, they define how we perceive our world, what is our truth. Author Patrick Janssen explains what culture really is, how it influences our daily life and communication patterns and how most of our miscommunications are based on our cultural values. Intercultural competences explores the ancient origins of cultures and provides guidance on how to understand the differences. Some definitions such as stereotyping and cultural identity are also discussed. The book provides theoretical models that make cultural differences in between countries visible, such as the models of Hofstede and Lewis. The theory is then connected to the real world and how to act on it. The book explains how to look for cultural aspects and where to find pitfalls. Intercultural competences provides a wide range of directly applicable practical competences and models on how to deal with other cultures. In addition, the book provides practical tips and tools for recognizing hidden cultural communication and resolving intercultural conflicts. After studying this book, students and professionals are well equipped to enter the new global economy. About the author Ir. Patrick T.H.M. Janssen (Msc.) (1966) works as a writer, trainer, teacher and coach. He trains and coaches multicultural, international teams, individuals and young, starting entrepreneurs with his company Greybeard (greybeard.eu). He also works as a teacher and developer for cross-cultural communication at TIO (university of applied sciences) in Amsterdam.

Sociology of culture --- interculturaliteit --- culturele diversiteit --- diversiteit