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Bij beslissingen over strategische en tactische keuzen in marketing erkennen steeds meer marketeers de kracht van kwalitatief marktonderzoek. Toch bestaat er momenteel nog een grote kloof tussen theorie en praktijk in Nederland. Dit boek biedt daarom de basisbegrippen van kwalitatief onderzoek en de toepassing ervan door instellingen en bedrijven. In Kwalitatief marktonderzoek vindt de lezer zowel methoden en technieken die in Nederland momenteel reeds worden toegepast als enkele recentelijk ontwikkelde technieken. Elke techniek wordt verduidelijkt met een case. Na de basismethoden (individuele interviews en groepsdiscussies) gaan de auteurs in op nominal grouping, concept factory, KRIT-onderzoek, laddering, de ZWET-methode, CRA en de casestudy-methode.
Market research --- Marketing --- marktonderzoek
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By analyzing a large car registration dataset, Beat Meier shows various aspects of consumer behavior in the context of durable goods. He thereby isolates various influences on purchase decisions, e.g. the brand owned before, the price, and demographic variables. Furthermore, he investigates the short-term effects of tax incentives and reputation shocks on brand choice and brand loyalty. The dataset used is very unique and allows a longitudinal examination of the cars owned by a person. This permits to gain insights on consumer behavior of durable goods that are relatively expensive and bought infrequently. Contents General Understanding of Consumer Behavior Regarding Choice and Loyalty Influences of Demographic Factors on Brand Choice and Loyalty Effects of Incentives on Purchase Behavior Formation of Brand Loyalty over Time Target Groups Researcher and students of business administration, marketing, branding, consumer behavior, decision theory Experts in the automotive industry, durable goods, marketing, branding About the Author Beat Meier studied banking & finance and completed his doctorate in business administration at the Department of Business Administration at the University of Zurich, Switzerland. His focus is the quantitative analysis of consumer behavior in the context of durable goods. .
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This book offers an overview of haptic sensation and its influence on consumers’ behaviour, especially in dual and mediated environments where products are accessible through an interface. After almost three decades, marketers have reached a critical understanding of the importance of consumers’ senses to the processing of brands, products and advertising information. Since the development of the internet, however, there have been questions as to how markets and consumers can reach out to products in different environments. Recent advances in technologies allow sensations to render or stimulate physical sensations similar to the handling of the same product. These emerging possibilities question the way consumers are and will be able to feel a product according to the reality it relies on. The book begins by defining and discussing haptic consumption, before introducing the challenge of appealing to consumers’ senses in the digital age and examining how marketing managers have overcome this tangible barrier to date. The authors go on to further investigate the role of interfaces in rendering tactile sensations, with a particular focus on technological innovations. Finally, the book presents the authors’ original research in the field and offers a prospective vision of consumption for the coming years. Margot Racat holds a PhD in Marketing from the University of Lyon and is a researcher at the Magellan Research Center at the IAE Lyon, Jean Moulin University Lyon 3, France. Her research focuses on sensory and digital marketing and particularly on consumption in virtual environments. Her work has been published in various academic and managerial journals (including the French Management Review, the French Marketing Journal, and the Journal of Interactive Marketing). Sonia Capelli holds a PhD in Marketing from Grenoble University and is a Full Professor at the Magellan Research Center at the IAE Lyon, Jean Moulin University Lyon 3, France. Her research and publications focus on communication political and territorial and on consumer behaviour. Her work has been published in various academic and managerial journals (including the Journal of Advertising Research, the Journal of Product and Brand Management, Psychology and Marketing, the Public Management Review, and Research and Applications in Marketing).
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Dit is het. Dit is marktonderzoek. Dit is hoe je als professional, als marktonderzoeker, eventmanager of marketeer, een marktonderzoek zal uitvoeren en beleven.De weg van mening naar feit loopt helaas niet altijd recht van punt a naar b, maar neemt soms een bochtje, soms zelfs een u-turn, en af en toe zit er al eens een hobbel in de weg. De auteurs van Dit is marktonderzoek nemen je mee op die weg en begeleiden je bij elke stap. Ze reiken je het kader én de tools aan om een marktonderzoek succesvol af te ronden.De opbouw van het boek volgt diezelfde weg, in hoofdstukken die elkaar logisch opvolgen:Het belang van marktonderzoek;Beschikbare gegevens analyseren;Kwalitatief marktonderzoek;Kwantitatief marktonderzoek;Het rapport;Zelf aan de slag: marktonderzoek in de praktijk in vijf stappen;Elk hoofdstuk zit doorspekt met illustratieve cases, zodat je helemaal ondergedompeld wordt in hoe een marktonderzoek écht verloopt.www.vanin.be
Marktonderzoek --- Market research --- marktonderzoek --- 658.8 --- Macro-economie --- Micro-economie
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Marketing --- communicatie --- marketing --- consumentengedrag --- marktonderzoek
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This book proposes a new type of consumer called a voicing consumer, or a voicesumer. This type of consumer is shaping our markets and marketing interactions with the advent of social networking sites in the digital markets. Described by the author as "real establishment of market democracy," consumer voice is gaining more importance in today's world, especially with the changes in communication technologies in markets. In defining the equalizing and democratic relationship between ordinary consumers and corporations, or any other regular company, the book highlights recent transformative experiences and cases in consumption cultures and consumer behaviors. Current theory discusses new types of consumer complaint behaviors, such as consumer activism and boycott, but this book fills a void by defining how these changes have created a new type of consumer. This new conceptualization of consumer behavior will advance scholarship for consumer behavior, psychology and marketing researchers. S. Umit Kucuk is Faculty Member at the University of Washington, Tacoma, USA. He is widely published in Journal of Brand Management, Journal of Business Ethics, Journal of Business Research, Journal of Consumer Affairs, Journal of Consumer Marketing, Journal of Retailing and Consumer Services, Journal of Research for Consumers, Marketing Theory, Psychology & Marketing and Technovation, among others. He is the author of Brand Hate: Navigating Consumer Negativity in the Digital World, 2nd Edition and Visualizing Marketing: From Abstract to Intuitive.
Market research --- Marketing --- marketing --- marktonderzoek
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Hoe pakt u als marktonderzoeker, eventmanager of marketeer een marktonderzoek concreet aan? Marktonderzoek in rechte lijn begeleidt u stap voor stap door het volledige onderzoeksproces en bespreekt de technieken van kwantitatief en kwalitatief onderzoek. Helder en toegankelijk taalgebruik, talrijke praktijkvoorbeelden en cases, praktijkgerichte oefeningen. Een handige leidraad voor alle studenten en marketingpractici bij het ontwerpen, uitvoeren, opvolgen en uitbesteden van marktonderzoek in al zijn facetten.
Marktonderzoek. --- Marktonderzoek --- 369.1 --- Market research --- marktonderzoek --- Etudes de marché Marktonderzoeken
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