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Customer satisfaction measurement simplified : a step-by-step guide for ISO 9001 : 2000 certification
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ISBN: 0873895002 Year: 2002 Publisher: Milwaukee ASQ quality press

Les marques, capital de l'entreprise : créer et développer des marques fortes
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ISBN: 2708121456 9782708121454 Year: 1998 Publisher: Paris : Editions d'Organisation,

The experience economy : work is theatre and every business a stage.
Authors: ---
ISBN: 0875848192 9780875848198 Year: 1999 Publisher: Boston Harvard business school press

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Abstract

- If you charge for stuff, then you are in the commodity business. 
- If you charge for tangible things, then you are in the goods business. 
- If you charge for the activities you perform, then you are in the service business. 
- If you charge for the time customers spend with you, then and only then are you in the experience business. We are on the threshold, say authors Pine and Gilmore, of the Experience Economy, a new economic era in which all businesses must orchestrate memorable events for their customers. Every Business a Stage offers a creative, highly original, and yet eminently practical strategy for companies to script and stage the experiences that will transform the value of what they produce. From America Online to Walt Disney, the authors draw from a rich and varied mix of examples that showcase businesses in the midst of creating personal experiences for both consumers and businesses. The authors urge managers to look beyond traditional pricing factors like time and cost, and consider charging for the value of the transformation that an experience offers. Goods and services, say Pine and Gilmore, are no longer enough. Experiences and transformations are the basis for future economic growth, and Every Business a Stage is the script from which managers can begin to direct their own transformations.



Book
Chemiekaarten : gegevens voor veilig werken met chemicaliën
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ISSN: 13860240 ISBN: 9789012408387 9789012407458 9789012406338 9789012405355 9789012403207 9789012400725 9789012395397 9789012393744 9789012579285 9789012576567 9789012573641 9789012134958 9789012132213 9789012580342 9789012132527 9789012124362 9789012124799 9789012120647 9012107830 9044008315 9044008218 9044007122 9044007130 9044005049 9044006355 9044002295 9044000594 9044000608 9076304653 9076383448 9042202386 9042201010 9060929381 9060926994 9060928040 9060926994 9060926579 9060925963 9060925211 9060924266 9060923812 9060922832 9060922832 9070185040 9070185024 9070185016 9789012409100 Year: 2002 Publisher: Den Haag Ten Hagen Stam

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Abstract

Op alfabetische volgorde worden meer dan 1.400 enkelvoudige (zuivere) stoffen behandeld. Op de kaart staat de informatie die nodig is om veilig met chemicaliën te kunnen werken. Elke kaart vermeldt alle eigenschappen van een stof die uit het oogpunt van veiligheid van belang zijn.

Keywords

Chemicals --- Basic Sciences. Chemistry --- Safety measures --- Charts, diagrams, etc. --- Chemistry (General). --- Chemicaliën --- -614.8 --- 614.878 --- 615.9 --- 620.26 --- #ABIB:adid --- #WSCH:MONO --- $?$91/08 --- $?$91/12 --- $?$92/11 --- $?$93/09 --- 614.833 --- 615.916 --- 331.823 --- #A9209A --- arbeidsongevallen --- europees gemeenschapsrecht --- petrochemische nijverheid --- 543 --- chemie --- stoffen --- veiligheid --- AA / International- internationaal --- 338.754.0 --- 332.821 --- Chemische stoffen --- Gevaarlijke stoffen --- 540.1 --- 542 --- 542:614.8 --- 614.8 --- abonnement --- abonnementen --- chemie (scheikunde) --- gevaarlijke stoffen --- laboratoriumchemie --- 640 --- Laboratoriumveiligheid --- 54 --- 66.01 --- Chemicalien --- Chemie : veiligheid --- arbeidsveiligheid --- chemicaliën --- chemische ongevallenpreventie --- Chemicaliën en veiligheid --- 12.01 --- 620.26 Dangerous goods or materials --- Dangerous goods or materials --- 615.9 General toxicology. General studies of poisons and poisoning (intoxication) --- General toxicology. General studies of poisons and poisoning (intoxication) --- 614.878 Exposure to irritant substances, chemicals etc. --- Exposure to irritant substances, chemicals etc. --- Chemical compounds --- Compounds, Chemical --- Chemistry --- -Charts, diagrams, etc --- Risico. Ongevallen--(voor meer gedetailleerde uitwerking zie e-{614.8}) --- arbeidsveiligheid - veiligheid op het werk - veiligheidsmaatregelen - beveiliging tegen brand en beroepsgevaren --- gevaarlijke goederen en materialen - gevaarlijke stoffen --- accidents de travail --- droit communautaire europeen --- industrie de la petrochimie --- experimentele scheikunde --- scheikunde --- Chemische bedrijven (algemeen). --- Arbeidsveiligheid.Arbeidsongevallen. --- Produits chimiques --- Produits dangereux --- Encyclopedische werken Chemie --- laboratoriumtechnieken --- Veiligheid in chemische laboratoria --- ongelukken, ongevallenpreventie --- Preventie ; Algemeen --- Yearbooks --- Contains audio-visual material --- Chemische bedrijven (algemeen) --- Arbeidsveiligheid.Arbeidsongevallen --- veiligheidsbeleid --- politique de sécurité --- Veiligheid --- Laboratoriumtechniek --- Arbeidsveiligheid --- Milieuhygiëne --- Chemie --- Chemische proeven --- arbeidsongeval --- gevaarlijke stof --- Europa --- chemische industrie --- indústria química --- ķīmijas rūpniecība --- vegyipar --- chemische Industrie --- keemiatööstus --- химическа промишленост --- industria chimica --- kemična industrija --- kemianteollisuus --- chemický průmysl --- kemisk industri --- industri kimike --- chemijos pramonė --- industrija tal-kimika --- kemijska industrija --- industria chimică --- χημική βιομηχανία --- хемиска индустрија --- industria química --- chemický priemysel --- przemysł chemiczny --- chemical industry --- industrie chimique --- хемијска индустрија --- chemická výroba --- prodhim kimikatesh --- chemical production --- chemische producten --- produção química --- хемиско производство --- βιομηχανία χημικών προϊόντων --- kemisk produktion --- chemikalų gamyba --- produzione chimica --- výroba chemikálií --- prodotto dell'industria chimica --- producción química --- producție chimică --- kemiallinen tuotanto --- vegyianyag-gyártás --- production chimique --- Produktion chemischer Erzeugnisse --- keemiatootmine --- Chemieindustrie --- ķīmisko vielu ražošana --- Eiropa --- Europe --- Ευρώπη --- Ewropa --- Euroopa --- Eurooppa --- Европа --- Európa --- hEorpa --- Evropa --- țări europene --- Europese landen --- země Evropy --- Euroopa riigid --- evropské státy --- países europeus --- evropské země --- европски земји --- European countries --- europæiske lande --- ευρωπαϊκές χώρες --- país europeo --- Euroopan maat --- paesi europei --- nazioni europee --- európske krajiny --- país de Europa --- európai országok --- Europos šalys --- pays européens --- státy Evropy --- Europese staten --- vende europiane --- europäische Länder --- europeiska länder --- sustanza perikoluża --- pavojingoji medžiaga --- farligt ämne --- опасна материја --- sustancia peligrosa --- опасна субстанция --- substancë e rrezikshme --- veszélyes anyag --- farligt stof --- substância perigosa --- substancja niebezpieczna --- επικίνδυνη ουσία --- bīstamā viela --- ohtlik aine --- substance dangereuse --- nevarna snov --- nebezpečná látka --- dangerous substance --- vaarallinen aine --- опасна супстанција --- substanțe periculoase --- Gefahrstoff --- opasna tvar --- sostanza pericolosa --- gevaarlijk preparaat --- vaarallinen tuote --- farlig produkt --- запаливи течности --- produit dangereux --- farligt produkt --- запаливи цврсти материи --- опасни хемикалии --- gefährlicher Stoff --- sostanza nociva --- registrace chemických látek --- nebezpečný výrobok --- βλαβερή ουσία --- opasan proizvod --- dangerous product --- skadeligt stof --- επικίνδυνο προϊόν --- nebezpečný produkt --- bīstams produkts --- opasna roba --- ohtlik toode --- pavojingasis produktas --- gevaarlijk product --- τοξικό προϊόν --- producto peligroso --- sostanza dannosa --- pavojingasis gaminys --- produs periculos --- опасни стоки --- самозапаливи материи --- експлозивни материи и предмети --- produkt i rrezikshëm --- prodotto pericoloso --- produto perigoso --- opasna kemikalija --- munkahelyi biztonság --- darbų sauga --- occupational safety --- безбедност при работа --- sigurnost na radu --- sábháilteacht ag an obair --- arbetarskydd --- sicurezza del lavoro --- безбедност на раду --- bezpečnosť pri práci --- seguridad en el trabajo --- sikurezza okkupazzjonali --- bezpečnost při práci --- tööohutus --- arbejdssikkerhed --- darba drošība --- työturvallisuus --- sécurité du travail --- varstvo pri delu --- ασφάλεια στην εργασία --- bezpieczeństwo pracy --- siguria në punë --- Arbeitssicherheit --- securitatea muncii --- segurança no trabalho --- трудова безопасност --- norme sulla sicurezza del lavoro --- riziková práce --- erhvervsrisiko --- riziko povolání --- bezpečnost na pracovišti --- Sicherheit des Arbeitnehmers --- profesionālais risks --- ametialane risk --- occupational hazard --- sécurité sur le lieu de travail --- arbetarens säkerhet --- riziko pri práci --- bezpečnosť pracovníka --- ammattiriski --- sicurezza del lavoratore --- segurança no local de trabalho --- töökoha turvalisus --- професионална опасност --- bezpečnosť na pracovisku --- ασφάλεια στον τόπο εργασίας --- siguranța muncitorului --- darbo pavojus --- töötaja turvalisus --- seguridad laboral --- prevenzione sanitaria sul luogo di lavoro --- безбедност на работниците во градежништвото --- sécurité du travailleur --- safety at the workplace --- säkerhet på arbetsplatsen --- arbejdsrisiko --- veiligheid op het werk --- ochrana při práci --- foglalkozási kockázat --- työpaikan turvallisuus --- Sicherheit am Arbeitsplatz --- segurança do trabalhador --- darbuotojo saugumas --- bezpečnost práce --- risque professionnel --- seguridad en el lugar de trabajo --- επαγγελματικοί κίνδυνοι --- siguri në vendin e punës --- veiligheid van de arbeider --- sigurnost radnika --- beroepsrisico --- sicurezza sul lavoro --- darbo vietos sauga --- rrezik profesional --- munkavállaló biztonsága --- заштита при работа --- foglalkozási ártalom --- безбедност на работното место --- Berufsrisiko --- sábháilteacht ceirde --- siguri e punonjësve --- risc profesional --- worker safety --- bezpečnost pracovníka --- Arbeitsschutz --- riscos profissionais --- darbinieku drošība --- yrkesrisk --- sigurnost na radnom mjestu --- riesgo profesional --- työntekijän turvallisuus --- siguranța la locul de muncă --- rischio professionale --- seguridad del trabajador --- bezpečnostní technik --- ασφάλεια του εργαζομένου --- sikkerhed på arbejdspladsen --- Verhütung von Arbeitsunfällen --- стандарди за заштита при работа --- drošība darba vietā --- munkahelyi baleset --- повреда на раду --- pracovní úraz --- nelaimingas atsitikimas darbe --- accident profesional --- nesreća na radu --- tionóisc thionsclaíoch --- aksident në punë --- arbetsolycksfall --- nelaimes gadījums darbā --- työtapaturma --- nesreča pri delu --- acidente de trabalho --- εργατικό ατύχημα --- tööõnnetus --- arbejdsulykke --- Arbeitsunfall --- accident du travail --- wypadek przy pracy --- трудова злополука --- несреќа при работа --- pracovný úraz --- aċċident okkupazzjonali --- occupational accident --- infortunio sul lavoro --- accidente laboral --- accident at work --- nelaimingas atsitikimas darbo vietoje --- úraz na pracovisku --- incidente sul lavoro --- accident at the workplace --- повреда на работно место --- arbetsolycka --- accidente de trabajo --- negadījums darbā --- olycksfall i arbetet --- foglalkozási baleset --- työpaikalla tapahtunut tapaturma --- телесна повреда на работно место --- Betriebsunfall --- priemyselný úraz --- work accident --- nelaimingas atsitikimas pramonėje --- болест настаната на работното место --- повреда при работа --- accident de muncă --- yrkesskada --- negadījums darba vietā --- úraz pri práci --- несреќа на работно место --- úraz v práci --- úraz na pracovišti --- arbetsplatsolycka --- aksident në vendin e punës --- ozljeda na radu --- Stof (chemie) --- Chemische proef --- Grafische sector --- Thuis --- An Eoraip --- matéria perigosa --- substaint chontúirteach --- substanță periculoasă --- опасни вещества --- miljøfarligt stof --- pavojinga cheminė medžiaga --- Βλαβερή ουσία --- skadligt ämne --- hazardous substance --- matière dangereuse --- sustancia nociva --- tionóisc cheirde --- tionscal na gceimiceán --- Chemicaliën --- -Safety measures

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