Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”

Organizational behavior. --- Compassion. --- Management --- Emotions --- Behavior in organizations --- Organization --- Psychology, Industrial --- Social psychology --- Psychological aspects. --- Organizational behavior --- Compassion --- Psychological aspects --- E-books --- Organizational Behavior --- Caring --- Business & Economics --- Social Science

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

As machines are trained to “think,” many tasks that previously required human intelligence are becoming automated through artificial intelligence. However, it is more difficult to automate emotional intelligence, and this is where the human worker’s competitive advantage over machines currently lies. This book explores the impact of AI on everyday life, looking into workers’ adaptation to these changes, the ways in which managers can change the nature of jobs in light of AI developments, and the potential for humans and AI to continue working together. The book argues that AI is rapidly assuming a larger share of thinking tasks, leaving human intelligence to focus on feeling. The result is the “Feeling Economy,” in which both employees and consumers emphasize feeling to an unprecedented extent, with thinking tasks largely delegated to AI. The book shows both theoretical and empirical evidence that this shift is well underway. Further, it explores the effect of the Feeling Economy on our everyday lives in the areas such as shopping, politics, and education. Specifically, it argues that in this new economy, through empathy and people skills, women may gain an unprecedented degree of power and influence. This book will appeal to readers across disciplines interested in understanding the impact of AI on business and our daily lives. It represents a bold, potentially controversial attempt to gauge the direction in which society is heading.

Business. --- Personnel management. --- Information technology. --- Business—Data processing. --- Marketing. --- Popular Science in Business and Management. --- Human Resource Management. --- IT in Business. --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Corporations --- Employment management --- Human resource management --- Human resources management --- Manpower utilization --- Personnel administration --- Management --- Public administration --- Employees --- Employment practices liability insurance --- Supervision of employees --- Trade --- Economics --- Commerce --- Marketing --- Personnel management --- Empathy. --- Artificial intelligence --- Social aspects. --- Effect of technological innovations on. --- Technological innovations --- Attitude (Psychology) --- Caring --- Emotions --- Social psychology --- Sympathy

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

This book explores a new way of applying clinical ethics. Empathy-based ethics is based on the patient–doctor relationship and seeks to encourage a more humane form of medical practice. The author argues that the current emphasis on the biomedical model of medicine and a detached concern form of professionalism have damaged the patient–doctor relationship. He investigates examples of the dehumanization of patients and demonstrates a contrasting view of humane care. The book presents empathy as a relational construct - it provides an in-depth analysis of the process of empathizing. It discusses an empathy-based ethics approach underpinned by clinical examples of the practical application of this new approach. It suggests how empathy-based ethics can be embedded in clinical practice, medical education and research. The book concludes by examining the challenges in implementing such an approach and looks to a future which redresses the current imbalance between biomedical and psychosocial approaches to medicine. David Ian Jeffrey is an Honorary Lecturer in Palliative Medicine at the University of Edinburgh, UK. His former posts include Academic Mentor at the Medical School, Dundee University, Consultant in Palliative Medicine for the Three Counties Cancer Centre Cheltenham and General Practitioner in Evesham, UK. He is the author of Exploring Empathy with Medical Students (2019). He is a Winston Churchill Fellow.

Industrial psychology. --- Medicine. --- Medicine—Philosophy. --- Philosophy of mind. --- Clinical psychology. --- Industrial and Organizational Psychology. --- Medicine/Public Health, general. --- Philosophy of Medicine. --- Philosophy of Mind. --- Clinical Psychology. --- Psychiatry --- Psychology, Applied --- Psychological tests --- Mind, Philosophy of --- Mind, Theory of --- Theory of mind --- Philosophy --- Cognitive science --- Metaphysics --- Philosophical anthropology --- Health Workforce --- Business psychology --- Industrial psychology --- Psychotechnics --- Industrial engineering --- Personnel management --- Industrial psychologists --- Medical ethics. --- Physician and patient. --- Empathy. --- Attitude (Psychology) --- Caring --- Emotions --- Social psychology --- Sympathy --- Doctor and patient --- Doctor-patient relationships --- Patient and doctor --- Patient and physician --- Patient-doctor relationships --- Patient-physician relationships --- Patients and doctors --- Patients and physicians --- Physician-patient relationships --- Physicians and patients --- Interpersonal relations --- Fear of doctors --- Narrative medicine --- Biomedical ethics --- Clinical ethics --- Ethics, Medical --- Health care ethics --- Medical care --- Medicine --- Bioethics --- Professional ethics --- Nursing ethics --- Social medicine --- Moral and ethical aspects