Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Learn and understand Microsoft Teams functionality, potential issues, and the tools available to troubleshoot Teams. This book provides a complete overview of Teams Phone system (PSTN) connectivity, call routing and quality troubleshooting, and best practices to support a Teams environment. The book begins with an introduction to Microsoft Teams and it provides a troubleshooting terminology. You will understand how to identify and develop a systematic approach for troubleshooting Teams. You will learn Teams Phone (voice) management and how to handle issues related to: Direct Routing connectivity, call routing, emergency calling, and much more. The book covers issues related to Teams client-side and external access along with Teams call quality troubleshooting. You will gain knowledge of real-world issues and use Teams troubleshooting tools such as the: Connectivity Analyzer, call diagnostic tool, SBC Syslog, Call Quality Dashboard, and quality analytics tool. You will go through the: Call Quality Dashboard with custom queries, PowerBI connector tool for the Teams Call Quality Dashboard, Teams Phone system Direct Routing Health Dashboard for call quality troubleshooting, and learn how to design PowerBI-based Teams reports. After reading this book, you will be able to quickly diagnose Teams connectivity and quality problems, and discover the root cause of any Teams issue. This book also is a practical guide you can use to prepare for the certification exam on troubleshooting Microsoft Teams (Exam MS-740). What You Will Learn Understand Microsoft Teams service components and their functionality Understand unique approaches and techniques to identify an issue, capture the diagnostic log, and analyze the log Detect poor audio/video calls and troubleshoot underlying problems Troubleshoot and administer Teams Phone system connectivity and call routing issues Use the Call Quality Dashboard, and Analytics, for call quality troubleshooting Understand and design a custom call report based on PowerBI report templates Prepare for the certification exam on troubleshooting Microsoft Teams (Exam MS-740).

Groupware (Computer software) --- Electronic discussion groups. --- Internet videoconferencing. --- Teams in the workplace. --- Videoconferencing --- Collaborative software --- Teamware (Computer software) --- Workgroup software --- Computer software --- Groups, Work --- Team building in the workplace --- Team work in the workplace --- Teambuilding in the workplace --- Teams, Work --- Teamwork in the workplace --- Work groups --- Work teams --- Social groups --- Work environment --- Discussion groups, Electronic --- Discussion lists, Electronic --- E-lists (Electronic discussion groups) --- E-mail discussion groups --- Electronic discussion lists --- Electronic forums --- Electronic news groups --- Electronic newsgroups --- Internet discussion groups --- Internet forums --- Internet news groups --- Internet newsgroups --- Lists, Electronic discussion --- LISTSERV lists (Electronic discussion groups) --- News groups, Electronic --- Newsgroups, Electronic --- Online discussion groups --- Online forums --- Online news groups --- Online newsgroups --- Usenet news groups --- Usenet newsgroups --- Forums (Discussion and debate) --- Computer bulletin boards --- Online chat groups --- Microsoft software. --- Microsoft .NET Framework. --- Microsoft.

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

This book examines the central role of negotiation in gaining, exercising, and retaining leadership within organizations, large and small, public and private. Its aim is to instruct readers on the way to use negotiation to lead effectively. For far too long conventional wisdom has proposed that strong leaders refuse to negotiate, viewing negotiation as a sign of weakness. Leading people requires charisma, vision, and a commanding presence, not the tricks for making deals. For many executives, negotiation is a tool to use outside the organization to deal with customers, suppliers, and creditors. Inside the organization, it’s strictly “my way or the highway.” Salacuse explains that leaders can increase their effectiveness by using negotiation in each of the three phases of the leadership lifecycle: 1) leadership attainment, 2) leadership action; and 3) leadership preservation and loss. Drawing on experience in wide variety of settings, including the author’s own leadership positions, the book will examine high profile leadership cases such as the rise and fall of Carly Fiorina at Hewlett-Packard, the skillful negotiations by Warren Buffet to save Salomon Brothers from extinction, and the successful efforts by the partners at Goldman Sachs to negotiate a new vision and direction for that financial giant. Leaders and managers should pick up this book to learn how effective negotiation is essential to both gaining and exercising leadership and to overcoming threats to a leader’s position.

Business. --- Leadership. --- Business and Management. --- Business Strategy/Leadership. --- Negotiation. --- Bargaining --- Dickering --- Haggling --- Higgling --- Negotiating --- Negotiations --- Discussion --- Psychology, Applied --- Ability --- Command of troops --- Followership

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

A recent estimate suggests that employees endure a staggering 55 million meetings a day in the United States. This tremendous time investment yields only modest returns. No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those that inadvertently encourage participants to tune out, and those that blatantly disregard participants'time. Most companies and leaders view poor meetings as an inevitable cost of doing business. But managers can take heart: researchers now have a clear understanding of the key drivers that make meetings successful. In The Surprising Science of Meetings, Steven G. Rogelberg, researcher and consultant to some of the world's most successful companies, draws from extensive research, analytics and data mining, and survey interviews with over 5,000 employees across a range of industries to share the proven practices and techniques that help managers and employees enhance the quality of their meetings. For those who lead and participate in meetings, Rogelberg provides immediate direction, guidance, and relief, offering a how-to guide to change your working life starting today.

Business communication. --- Leadership. --- Meetings. --- Business communication --- Meetings --- Leadership --- Ability --- Command of troops --- Followership --- Conferences --- Congresses and conventions --- Discussion --- Administrative communication --- Communication, Administrative --- Communication, Business --- Communication, Industrial --- Industrial communication --- Communication --- E-books --- Industrial psychology --- Organization theory

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

"This book provides a valuable overview of concrete negotiations in industry and business and shows ways to achieve successful negotiation breakthroughs. It brings together the aspects of negotiation preparation, negotiation execution, negotiation psychology, and negotiation success that have often been perceived separately until now. The authors provide helpful recommendations for effectively taking into account intercultural elements as well. This book is particularly interesting for employees in development, quality management, purchasing, production, marketing and sales who negotiate prices, performance characteristics of products and services and quality characteristics with customers or suppliers. In addition to the structured six-step approach, psychological and nonverbal tools are also explained in a practical and clear manner, leading negotiators to a successful negotiation conclusion. This book is a translation of the original German 1st edition Erfolgreiche Verhandlungen by Marc Helmold, Florian Hummel and Tracy Dathe published by Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature in 2019. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors. From the Contents: Negotiation concepts Negotiation management and preparation Negotiation tools Analysis techniques of nonverbal communication Negotiations in an international context Negotiations in financial difficulties and threatened insolvency Negotiations in complex projects The Authors: Prof. Dr. Marc Helmold and Prof. Florian Hummel teach at the IUBH in Berlin. Dr. Tracy Dathe works as a management consultant and teaches as a freelance lecturer at various universities. The authors have gained profound experience in top positions of international companies in Germany and abroad." -- Publisher's description.

Negotiation in business. --- Business --- Management --- Negotiation. --- Negotiation tools. --- Bargaining --- Dickering --- Haggling --- Higgling --- Negotiating --- Negotiations --- Discussion --- Psychology, Applied --- Finance --- Business communication. --- Management. --- Administrative communication --- Communication, Administrative --- Communication, Business --- Communication, Industrial --- Industrial communication --- Communication --- Funding --- Funds --- Economics --- Currency question --- Industrial psychology --- E-books

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Negotiation. --- Bargaining --- Dickering --- Haggling --- Higgling --- Negotiating --- Negotiations --- Discussion --- Psychology, Applied --- Consolidation and merger of corporations --- Negotiation in business --- Business --- Management --- Acquisition of corporations --- Acquisitions and mergers --- Amalgamation of corporations --- Business combinations --- Business mergers --- Buyouts, Corporate --- Corporate acquisitions --- Corporate buyouts --- Corporate mergers --- Corporate takeovers --- Corporations --- Fusion of corporations --- Hostile takeovers of corporations --- M & A (Mergers and acquisitions of corporations) --- Merger of corporations --- Mergers and acquisitions of corporations --- Mergers, Corporate --- Takeovers, Corporate --- Corporate reorganizations --- Golden parachutes (Executive compensation) --- Industrial concentration --- Trusts, Industrial --- Consolidation --- Mergers --- E-books