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The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.
Nonprofit organizations --- Organizational effectiveness --- Social change --- Social entrepreneurship --- Evaluation. --- Measurement. --- accountability. --- contingency theory. --- impact investing. --- international aid. --- nonprofit organization. --- organizational design. --- performance measurement. --- philanthropy. --- social enterprise. --- strategy.
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A vivid look at how India has developed the idea of entrepreneurial citizens as leaders mobilizing society and how people try to live that promiseCan entrepreneurs develop a nation, serve the poor, and pursue creative freedom, all while generating economic value? In Chasing Innovation, Lilly Irani shows the contradictions that arise as designers, engineers, and businesspeople frame development and governance as opportunities to innovate. Irani documents the rise of "entrepreneurial citizenship" in India over the past seventy years, demonstrating how a global ethos of development through design has come to shape state policy, economic investment, and the middle class in one of the world's fastest-growing nations.Drawing on her own professional experience as a Silicon Valley designer and nearly a decade of fieldwork following a Delhi design studio, Irani vividly chronicles the practices and mindsets that hold up professional design as the answer to the challenges of a country of more than one billion people, most of whom are poor. While discussions of entrepreneurial citizenship promise that Indian children can grow up to lead a nation aspiring to uplift the poor, in reality, social, economic, and political structures constrain whose enterprise, which hopes, and which needs can be seen as worthy of investment. In the process, Irani warns, powerful investors, philanthropies, and companies exploit citizens' social relations, empathy, and political hope in the quest to generate economic value. Irani argues that the move to recast social change as innovation, with innovators as heroes, frames others-craftspeople, workers, and activists-as of lower value, or even dangers to entrepreneurial forms of development.With meticulous historical context and compelling stories, Chasing Innovation lays bare how long-standing power hierarchies such as class, caste, language, and colonialism continue to shape opportunity in a world where good ideas supposedly rule all.
Entrepreneurship --- Economic development --- Businesspeople --- Since 1991 --- India --- India --- Economic conditions --- Economic policy --- Design in Education. --- India. --- Indian Institutes of Technology. --- Indian elites. --- authenticity. --- bias to action. --- capitalism. --- capitalist production. --- civic action. --- civil society. --- colonialism. --- democratic processes. --- design studio. --- designers. --- development projects. --- development. --- economic governance. --- economic productivity. --- economic value. --- educational reforms. --- empathy. --- enterprise. --- enterprising people. --- entrepreneur. --- entrepreneurial actors. --- entrepreneurial citizens. --- entrepreneurial citizenship. --- entrepreneurial time. --- entrepreneurial urgency. --- entrepreneurialism. --- entrepreneurs. --- entrepreneurship. --- experiment. --- experiments. --- exploitation. --- global capital. --- global corporations. --- human-centered design. --- informal economy. --- innovation. --- innovators. --- intellectual property. --- labor. --- liberalized development. --- middle-class Indians. --- national development. --- opportunity. --- oppression. --- political economy. --- poorer Indians. --- power hierarchy. --- professional design. --- programming. --- social enterprise projects. --- social hierarchy. --- social orders. --- social relationships. --- value.
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