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Pistes de travail et principes méthodologiques permettant de repositionner les services documentaires sur un marché troublé par l'expansion des nouvelles technologies de l'information. Examine les savoir-faire documentaires en terme de valeur ajoutée et propose d'adapter les techniques marketing au knowledge management.

Documentation --- Information Centers --- Quality Control --- Bibliothéconomie Bibliotheekwetenschap --- Qualité Kwaliteitszorg --- Performance Prestatie --- 002 --- BPB0807 --- 002 Informatieverzorging i. v. m. documentatie --- Informatieverzorging i. v. m. documentatie --- Information resources management --- Information services --- Organizational change --- Gestion de l'information --- Services d'information --- Changement organisationnel --- Evaluation. --- Evaluation

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Documentation --- Bureautique Kantoorautomatisering --- Méthodes de recherche Onderzoekstechnieken --- Tâches administratives Administratieve taken --- Encyclopédies Encyclopedieën --- Catalogues Catalogi --- Bibliothéconomie Bibliotheekwetenschap --- Management (cas concrets) Concreet management --- AA / International- internationaal --- 020 --- 651 --- Bibliotheekwezen: algemeenheden. --- Studie- en documentatiediensten. --- Information science --- Information services --- Library science --- Special libraries --- Libraries, Special --- Librarianship --- Library economy --- Data collection services --- Information brokers --- Information centers --- Information science service organizations --- Information service providers --- Providers of information services --- Standards --- Aims and objectives --- Bibliotheekwezen: algemeenheden --- Studie- en documentatiediensten --- Libraries --- Bibliography --- Information retrieval --- Research --- Communication --- Information literacy

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Libraries --- Information services --- Bibliothèques --- Services d'information --- Marketing --- Public relations --- Relations publiques --- Information Services --- Public Relations --- -Information services --- -Libraries --- -AA / International- internationaal --- 380.53 --- 020 --- Bibliothéconomie Bibliotheekwetenschap --- Bibliothèques Bibliotheken --- Marketing Marketing --- Documentation --- Public institutions --- Librarians --- Data collection services --- Information brokers --- Information centers --- Information science service organizations --- Information service providers --- Providers of information services --- Information retrieval --- Information science --- Research --- Analyse van de markten en verkooppolitiek. Handelsvooruitzichten. Marketing. --- Bibliotheekwezen: algemeenheden. --- Bibliothèques --- Documentation de bibliothèque --- Documents numériques --- Bibliothèques virtuelles --- AA / International- internationaal --- Bibliotheekwezen: algemeenheden --- Analyse van de markten en verkooppolitiek. Handelsvooruitzichten. Marketing --- Libraries - Marketing --- Libraries - France - Marketing --- Information services - Marketing --- Information services - France - Marketing

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Information services --- 327.7 --- adresboeken --- Europese instellingen --- Europese politiek --- politiek --- 334.150.0 --- AA / International- internationaal --- EEC / European Union - EU -Europese Unie - Union Européenne - UE --- Europe Europa --- Institutions communautaires européennes Instellingen van de Europese Gemeenschap --- Union européenne Europese Unie --- 260 Europese Unie --- Data collection services --- Information brokers --- Information centers --- Information science service organizations --- Information service providers --- Providers of information services --- Information retrieval --- Information science --- Documentation --- Research --- activiteiten van internationale en intergouvernementele organisaties --- Institutionele aspecten EG: algemeenheden --- European Union --- E.U. --- European Union countries --- EU countries --- Euroland --- Europe --- Public administration