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In this revealing study, Larry Hirschhorn examines the rituals, or social defenses, organizations develop to cope with change. Using extended ease studies from offices, factories, and social services, he describes why these often irrational practices that fragment and injure individuals within the workplace exist, how they operate, and how they can be reshaped to enhance people's work experience.

Human-machine systems. --- Industrial sociology. --- Organizational behavior. --- Psychology, Industrial. --- Work design. --- 65.01 --- 65.01 Methods and methodology. Theory and practice of organization --- Methods and methodology. Theory and practice of organization --- Sociology of organization --- Sociology of work --- Social psychology --- Psychology, Industrial --- Industrial sociology --- Organizational behavior --- Human-machine systems --- Work design --- Relations humaines Menselijke relaties --- Groupes Groepen --- Psychologie d'organisation Organisatiepsychologie --- Bureaucratie Bureaucratie --- Management Management --- Conflits (gestion) Conflicthantering --- Leadership Leadership --- Human operators (Systems engineering) --- Human subsystems (Systems engineering) --- Man-machine control systems --- Man-machine systems --- Operator-machine systems --- Engineering systems --- Human engineering --- Design of work systems --- Job design --- Work systems design --- Methods engineering --- Business psychology --- Industrial psychology --- Psychotechnics --- Industrial engineering --- Personnel management --- Psychology, Applied --- Industrial psychologists --- Behavior in organizations --- Management --- Organization --- Sociology --- Industrial organization --- Industries --- Social aspects --- COGNITIVE SCIENCES/Psychology/Cognitive Psychology