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Waar mensen elkaar ontmoeten, kunnen conflicten ontstaan. Of je nu hrm’er bent bij een multinational, verpleegkundige in een ziekenhuis, of manager binnen het bedrijfskundige domein, je zult mediation steeds vaker tegenkomen.Conflicthantering en mediation geeft een brede inleiding in dit vakgebied. Het belicht theorie rondom communicatie, conflict en conflictpreventie en omschrijft alle ins en outs van conflicthantering en specifiek mediation. Ook worden specifieke terreinen van mediation behandeld, zoals mediation bij echtscheiding of bij arbeidsconflicten. De vele praktijksituaties en voorbeelden maken het boek zeer werkbaar en toegankelijk. Via cases met opdrachten in zowel het boek als op de bijbehorende website kan het geleerde geoefend en eigen gemaakt worden.

Social psychology --- Social welfare methods --- Mass communications --- conflicthantering --- conflictbemiddeling --- PXL-Central Office 2019 --- communicatie --- organisatiekunde --- communicatievaardigheden --- conflictmanagement --- HRM-beleid --- Bemiddeling --- Conflicten --- Conflicthantering --- #SBIB:309H021 --- #SBIB:309H251 --- #SBIB:35H303 --- #SBIB:316.334.2A553 --- 316.48 --- arbeidsconflict --- echtscheiding --- bemiddelaar --- intermenselijke betrekkingen --- međuljudski odnosi --- medčloveški odnosi --- relaciones humanas --- zwischenmenschliche Beziehungen --- mänskliga relationer --- ľudské vzťahy --- rapporti umani --- stosunki interpersonalne --- меѓучовечки односи --- relații umane --- ihmissuhteet --- relações humanas --- žmonių santykiai --- relations humaines --- human relations --- inimsuhted --- emberi kapcsolatok --- mezilidské vztahy --- marrëdhëniet njerëzore --- cilvēku attiecības --- relazzjonijiet umani --- ανθρώπινες σχέσεις --- човешки отношения --- међуљудски односи --- menneskelige relationer --- sotsiaalsed suhted --- socialiniai santykiai --- socijalni odnosi --- општествени односи --- marrëdhënie ndërpersonale --- relations interpersonnelles --- relaciones interpersonales --- társas kapcsolatok --- relazioni umane --- човечки односи --- друштвени односи --- marrëdhënie shoqërore --- sociālās attiecības --- interpersonal relations --- social relations --- социјални односи --- relații sociale --- társadalmi kapcsolatok --- društveni odnosi --- pravobranitelj --- Mittler --- közvetítő --- posrednik --- tarpininkas --- rzecznik praw obywatelskich --- посредник --- forligsmand --- vidutājs --- medlare --- medjatur --- ombudsman --- sovittelija --- mediator --- διαμεσολαβητής --- народен правобранител --- sprostredkovateľ --- ndërmjetës --- Provedor de Justiça --- Defensor del Pueblo --- médiateur --- difensore civico --- avocatul poporului --- lepitaja --- ochránce práv ve veřejné správě --- mediátor --- prostředník --- komisař pro lidská práva --- Ararteko --- pověřenec pro občanské záležitosti --- zástupce občanů --- Síndic de Greuges --- Justicia de Aragón --- oikeusasiamies --- ombudsmenas --- Valedor do Pobo --- Diputado del Común --- Ombuds --- ombudsmand --- омбутсман --- zprostředkovatel pro občanské záležitosti --- įgaliotinis --- avokat populli --- επίτροπος διοικήσεως --- Ombudsmann --- Procurador del Común --- Seimo kontrolierius --- Ombudsman --- veřejný ochránce práv --- divorzio --- rozwód --- divorț --- razvod --- divorzju --- laulības šķiršana --- razveza zakonske zveze --- divorcio --- zgjidhje e martesës --- skilsmisse --- skilsmässa --- развод --- divorce --- avioero --- divórcio --- abielulahutus --- házasság felbontása --- διαζύγιο --- rozvod --- santuokos nutraukimas --- colscaradh --- Ehescheidung --- äktenskapsskillnad --- skyrybos --- repudio --- válás --- forstødelse --- feleség eltaszítása --- Scheidung --- zrušení manželství --- ločitev zakona --- repudiere --- šķiršanās --- bontóper --- ero --- odtrącenie małżonka --- ripudio --- repudiação --- répudiation --- διάζευξη --- jednostranné vypovedanie manželstva --- изгонване на съпруг(а) --- развод на брак --- разведување на брак --- ištuoka --- rozvodovost --- verstoting --- lahutus --- Verstoßung --- стапка на разводи --- radni spor --- controversia di lavoro --- tilwim industrijali --- радни спор --- pracovnoprávny spor --- трудов конфликт --- delovni spor --- munkaügyi vita --- Arbeitskampf --- conflito laboral --- pracovní spor --- spór pracy --- töövaidlus --- conflit du travail --- mosmarrëveshje e punës --- darbo ginčas --- labour dispute --- conflict de muncă --- работен спор --- darba strīds --- arbetsmarknadskonflikt --- arbejdskonflikt --- εργασιακή σύγκρουση --- conflicto laboral --- työriita --- mosmarrëveshje industriale --- conflitto di lavoro --- kollektív munkaügyi vita --- industrial action --- индустриски спор --- darbuotojų ginčas --- conflicto de trabajo --- Tarifauseinandersetzung --- conflicto salarial --- conflicto colectivo --- litigiu de muncă --- industrial dispute --- darba konflikts --- industrijska akcija --- тужби за заштита во работните односи --- 316.48 Sociale conflicten --- Sociale conflicten --- Intra- en interpersonele communicatie --- Interne communicatie en organisatie --- Organisatieleer: mensen --- 301.15 --- 007 --- Personeelsbeleid en loonbeleid, functieclassificaties