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At present citizens are more aware of their health and care rights and more literate about their disease. Furthermore the continuous development of technological and bio-medical solutions are alimenting the expectation for longer and better life expectancy, even despite the diagnosis. Patients require to be higher involved in the decision making about their care and are willing to deeply entangle all the possible treatment options, their advantages, and their risks. In other terms, citizens today want to be treated not only as “client” but mainly as partners of the medical action and as co-authors of the success of their healthcare pathway. Due to this socio-psychological change in patients’ attitude, healthcare systems today are claimed to a deep revision of their practices and organizational models in order to become better responsive to patients’ expectation and more sustainable and effective in the management of their services. Patient participation and engagement in healthcare management, indeed, is today acknowledged by policy makers and healthcare experts as a valuable option to orient changes and actions of the healthcare systems. Several empirical studies have demonstrated the positive outcomes of a participatory care approach at the clinical, psychosocial, and economic levels. Patient Engagement, thus, appears today not only an ethical but also a pragmatic imperative for the innovation and the improvement of healthcare system. Moving from these premises, this e-book collects first research experiences, conceptual contribution and review of good practices in the area of Patient Engagement promotion. The e-book also discusses the relevance and the theoretical linkages between the concept of Patient Engagement and that one of Patient Centered Medicine.

shared decision making --- doctor-patient communication --- patient activation --- patient education --- patient empowerment --- patient engagement --- patient-centered medicine

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The emotional and social components of teaching medical students to be good doctorsThe pelvic exam is considered a fundamental procedure for medical students to learn; it is also often the one of the first times where medical students are required to touch a real human being in a professional manner. In Feeling Medicine, Kelly Underman gives us a look inside these gynecological teaching programs, showing how they embody the tension between scientific thought and human emotion in medical education. Drawing on interviews with medical students, faculty, and the people who use their own bodies to teach this exam, Underman offers the first in-depth examination of this essential, but seldom discussed, aspect of medical education. Through studying, teaching, and learning about the pelvic exam, she contrasts the technical and emotional dimensions of learning to be a physician. Ultimately, Feeling Medicine explores what it means to be a good doctor in the twenty-first century, particularly in an era of corporatized healthcare.

Gynecology --- Physicians --- Pelvis --- Human anatomy --- Gynecologist and patient --- Study and teaching --- Training of --- Examination --- Social aspects --- Models --- United States. --- Affect. --- Affective economies. --- Biopolitics. --- Bodies. --- Cadaver. --- Care. --- Clinic. --- Communication skills. --- Consent. --- Embodiment. --- Emotion. --- Emotional socialization. --- Empathy. --- Expertise. --- Feeling. --- Feminism. --- Gender. --- Governmentality. --- Gynecological teaching associate. --- Gynecology. --- Intimate labor. --- Medical education research. --- Medical student. --- Medical students. --- Medicine. --- Patient centered medicine. --- Patient empowerment. --- Patient health movement. --- Pelvic exam under anesthesia. --- Pelvic exam. --- Perception. --- Professional dominance. --- Professionalism. --- Reproductive health. --- Science. --- Sensation. --- Sexuality. --- Simulated patient. --- Simulation. --- Standardization. --- Subjectivities. --- Work.

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Dit boek is een verslaglegging van de onderzoek naar de interactie tussen verpleegkundigen, patiënten en artsen op verpleegafdelingen. Veldwerkonderzoek (participerende observatie) is verricht om in deze interactieprocessen inzicht te verkrijgen.

Nursing --- Verpleegkunde --- Nurse-Patient Relations. --- Patient Participation. --- Interpersonal Relations. --- Gender Issues --- Husband-Wife Communication --- Partner Communication --- Relations, Gender --- Gender Relations --- Social Interaction --- Communication, Husband-Wife --- Communication, Partner --- Communications, Husband-Wife --- Communications, Partner --- Gender Issue --- Gender Relation --- Husband Wife Communication --- Husband-Wife Communications --- Interaction, Social --- Interactions, Social --- Interpersonal Relation --- Issue, Gender --- Issues, Gender --- Partner Communications --- Relation, Gender --- Relation, Interpersonal --- Relations, Interpersonal --- Social Interactions --- Friends --- Emotional Intelligence --- Patient Activation --- Patient Empowerment --- Patient Engagement --- Patient Involvement --- Patient Participation Rates --- Activation, Patient --- Empowerment, Patient --- Engagement, Patient --- Involvement, Patient --- Participation Rate, Patient --- Participation Rates, Patient --- Participation, Patient --- Patient Participation Rate --- Refusal to Participate --- Nurse Patient Relations --- Nurse Patient Relationship --- Nurse Patient Relationships --- Nurse-Patient Relation --- Patient Relations, Nurse --- Patient Relationship, Nurse --- Patient Relationships, Nurse --- Relations, Nurse Patient --- Relations, Nurse-Patient --- Relationship, Nurse Patient --- Relationships, Nurse Patient --- Nurse-Patient Relations --- Patient Participation --- Interpersonal Relations --- Social Relationships --- Relationship, Social --- Relationships, Social --- Social Relationship --- Social Behavior

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Hygiene. Public health. Protection --- gezondheidszorg --- Medical care --- Public health --- Medical policy --- Patient compliance --- Soins médicaux --- Santé publique --- Politique sanitaire --- Patients --- Periodicals --- Périodiques --- Coopération --- Health planning --- Health Services Research. --- Health Policy. --- Patient Participation. --- Health planning. --- Medical policy. --- Public health. --- Participation du public. --- Politique de la santé --- Santé publique. --- Health Sciences --- Law --- Social Sciences --- General and Others --- Policies --- Public Policy & Administration --- patient-centered care --- health care policy --- health services --- patient care --- quality improvement --- Health Services Research --- Health Policy --- Patient Participation --- Comprehensive health planning --- Health care planning --- Health services planning --- Medical care planning --- Planning --- Health services administration --- Patient Activation --- Patient Empowerment --- Patient Engagement --- Patient Involvement --- Patient Participation Rates --- Activation, Patient --- Empowerment, Patient --- Engagement, Patient --- Involvement, Patient --- Participation Rate, Patient --- Participation Rates, Patient --- Participation, Patient --- Patient Participation Rate --- Refusal to Participate --- National Health Policy --- Health Policies --- Health Policies, National --- Health Policy, National --- National Health Policies --- Policies, Health --- Policies, National Health --- Policy, Health --- Policy, National Health --- Policy Making --- Action Research --- Health Services Evaluation --- Healthcare Research --- Research, Medical Care --- Health Care Research --- Medical Care Research --- Research, Health Services --- Evaluation, Health Services --- Evaluations, Health Services --- Health Services Evaluations --- Research, Action --- Research, Health Care --- Research, Healthcare --- Human medicine --- Community health --- Health services --- Hygiene, Public --- Hygiene, Social --- Public health services --- Public hygiene --- Social hygiene --- Health --- Human services --- Biosecurity --- Health literacy --- Medicine, Preventive --- National health services --- Sanitation --- Health care policy --- Health policy --- Medicine and state --- Policy, Medical --- Public health policy --- State and medicine --- Science and state --- Social policy --- Government policy --- Law and legislation --- Political aspects --- Healthcare Policy --- Healthcare Policies --- Policy, Healthcare --- Health Care Policies --- Care Policies, Health --- Health Care Policy --- Policies, Health Care --- Policies, Healthcare --- Policy, Health Care

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Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients' engagement may thus allow not only to improve clinical outcomes, but also to increase patients' satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients' engagement, by suggesting concrete tools for assessing the levels of patients' engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients' engagement application by describing the best practices and experiences matured in different fields

Patient Participation --- Delivery of Health Care --- Diffusion of Innovation --- Communication --- Patient Care Management --- Consumer Participation --- Patient Acceptance of Health Care --- Health Care Quality, Access, and Evaluation --- Community Health Services --- Information Science --- Attitude to Health --- Health Care --- Consumer Organizations --- Health Services Administration --- Health Services --- Organizations --- Health Care Economics and Organizations --- Health Care Facilities, Manpower, and Services --- Community Participation --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Health Attitude --- Attitude, Health --- Attitudes, Health --- Health Attitudes --- Health, Attitude to --- Information Sciences --- Science, Information --- Sciences, Information --- Community Healthcare --- Health Services, Community --- Services, Community Health --- Community Health Care --- Care, Community Health --- Community Health Service --- Community Healthcares --- Health Care, Community --- Health Service, Community --- Healthcare, Community --- Healthcares, Community --- Service, Community Health --- Healthcare Quality, Access, and Evaluation --- Acceptability of Healthcare --- Acceptors of Health Care --- Health Care Utilization --- Nonacceptors of Health Care --- Patient Acceptance of Healthcare --- Acceptability of Health Care --- Health Care Seeking Behavior --- Care Acceptor, Health --- Care Acceptors, Health --- Care Nonacceptor, Health --- Care Nonacceptors, Health --- Health Care Acceptability --- Health Care Acceptor --- Health Care Acceptors --- Health Care Nonacceptor --- Health Care Nonacceptors --- Healthcare Acceptabilities --- Healthcare Acceptability --- Healthcare Patient Acceptance --- Healthcare Patient Acceptances --- Utilization, Health Care --- Community Involvement --- Public Participation --- Community Action --- Consumer Involvement --- Action, Community --- Actions, Community --- Community Actions --- Community Involvements --- Consumer Involvements --- Involvement, Community --- Involvement, Consumer --- Involvements, Community --- Participation, Community --- Participation, Consumer --- Participation, Public --- Care Management, Patient --- Management, Patient Care --- Communication Programs --- Communications Personnel --- Misinformation --- Personal Communication --- Communication Program --- Communication, Personal --- Personnel, Communications --- Program, Communication --- Programs, Communication --- Innovation Diffusion --- Diffusion, Innovation --- Patient Activation --- Patient Empowerment --- Patient Engagement --- Patient Involvement --- Patient Participation Rates --- Activation, Patient --- Empowerment, Patient --- Engagement, Patient --- Involvement, Patient --- Participation Rate, Patient --- Participation Rates, Patient --- Participation, Patient --- Patient Participation Rate --- Healthcare Facilities, Manpower, and Services --- Healthcare Economics and Organizations --- Non-Governmental Organizations --- Nongovernmental Organizations --- Organizations, Nongovernmental --- Non Governmental Organizations --- Non-Governmental Organization --- Nongovernmental Organization --- Organization --- Organization, Non-Governmental --- Organization, Nongovernmental --- Organizations, Non-Governmental --- Services, Health --- Health Service --- Service, Health --- Administration, Health Services --- Organizations, Consumer --- Consumer Organization --- Organization, Consumer --- organization & administration --- Public Opinion --- Public Health Administration --- Social Work --- Community Health Planning --- Patient Satisfaction --- Political Activism --- Patient Care Planning --- Culturally Appropriate Technology --- Information Dissemination --- Refusal to Participate --- Patient participation. --- Health services administration. --- Health administration --- Health care administration --- Health care management --- Health sciences administration --- Health services management --- Medical care --- Health planning --- Public health administration --- Medical cooperation --- Participation --- Therapist and patient --- Administration --- Management