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"Online platforms support so many of our daily activities that we have become dependent on them in our personal and professional lives. We rely on them to buy and sell goods and services, to find information online and to keep in touch with each other. We use them for entertainment, news, transportation, accommodation, finding jobs and employees, finding apps and for many other purposes. Online platforms have also raised new and important policy questions, but the businesses themselves can be more complex than they appear so they are not always well understood. This report contains detailed profiles of twelve of the world's leading platform companies and derives insights from those profiles about what platforms actually do, how they do it, and why they succeed financially. For example, the report finds that although platforms tend to have a number of economic characteristics in common, they also vary so greatly that they cannot be compartmentalised into just a few categories, let alone a single sector. Moreover, they do not all succeed for the same reasons. In addition, although the major Chinese platforms still have a low profile within the OECD, they are in the process of expanding globally and deserve more attention."--Page 4 of cover.
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L'objectif de cet ouvrage est de fournir le panorama le plus large possible des travaux francophones actuels menés en ergonomie de conception de produits (en particulier les systèmes interactifs) pour des situations professionnelles (centrées sur l'activité, la formation…) ou hors travail (loisirs, éducatives…), et sur l'étude des activités de services médiatisées. L'ouvrage apporte un ensemble riche et diversifié de connaissances, et des repères à la fois méthodologiques et pratiques sur les évolutions thématiques actuelles traitées en ergonomie, comme la prise en compte des émotions dans l'analyse de l'activité et la conception, l'expérience « utilisateur », l'informatique ubiquitaire et ses applications à l'habitat domestique, les communautés « en ligne » ou encore la conception de produits ludo-éducatifs ou de systèmes à base de « réalité augmentée ». Il propose également des éclairages sur les liens entre l'ergonomie et d'autres disciplines impliquées dans la conception de produits, comme le design et le marketing. Le public visé par cet ouvrage comprend les ergonomes, chercheurs et praticiens, les étudiants et tous ceux qui s'intéressent à l'analyse des activités humaines, à la conception et l'évaluation de produits ou de services (designers, sociologues, spécialistes du marketing, concepteurs informaticiens, etc.).
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Information services --- Documentation --- Information Services --- Information Networks --- Information Specialists --- Services, Information --- Information Network --- Information Service --- Information Specialist --- Network, Information --- Networks, Information --- Service, Information --- Specialist, Information --- Specialists, Information --- Documentations --- Research --- Information Dissemination --- Bibliography as Topic --- Bibliographies as Topic --- Documentation. --- Information Services. --- Information services. --- Data collection services --- Information brokers --- Information centers --- Information science service organizations --- Information service providers --- Providers of information services --- Information retrieval --- Information science
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The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users’ preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users’ and experts’ points of views.
Internet users --- Consumer satisfaction --- Online information services --- Attitudes. --- Evaluation. --- Electronic information services --- On-line information services --- Online services (Information services) --- Information services --- Customer satisfaction --- Satisfaction --- Brand loyalty --- Customer loyalty --- Web users --- World Wide Web users --- Computer users --- Personal Internet use in the workplace
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Business intelligence. --- Business information services. --- Business --- Online information services. --- Electronic information services --- On-line information services --- Online services (Information services) --- Information services --- Business enterprises --- Business espionage --- Competitive intelligence --- Corporate intelligence --- Economic espionage --- Espionage, Business --- Espionage, Economic --- Espionage, Industrial --- Industrial espionage --- Intelligence, Business --- Intelligence, Corporate --- Business ethics --- Competition, Unfair --- Industrial management --- Confidential business information --- Intelligence économique --- Serveurs (Informatique)
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Documentation and information --- Information science --- Information technology --- Information science. --- Information technology. --- IT (Information technology) --- Information Science. --- Information Services. --- Library Science. --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Communication --- Information literacy --- Library science --- Information Networks --- Information Specialists --- Services, Information --- Information Network --- Information Service --- Information Specialist --- Network, Information --- Networks, Information --- Service, Information --- Specialist, Information --- Specialists, Information --- Research --- Information Dissemination --- Information Sciences --- Science, Information --- Sciences, Information --- Librarianship --- Library Sciences --- Science, Library --- Sciences, Library --- Bibliography - General
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Government publications --- Government Publications as Topic --- Information Services --- Publications officielles --- Documentation, Services de --- Government publications. --- Overheid. --- Voorlichting. --- Publication officielle. --- Bibliothéconomie internationale. --- Government Publications as Topic. --- Information Services. --- 88.50 government and citizens. --- Documents --- Government documents --- Official publications --- Public documents --- Information Networks --- Information Specialists --- Services, Information --- Information Network --- Information Service --- Information Specialist --- Network, Information --- Networks, Information --- Service, Information --- Specialist, Information --- Specialists, Information --- Publications --- Research --- Information Dissemination --- Government Documents as Topic --- Government.
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Business policy --- Infomercials --- Consumer satisfaction --- Privacy, Right of. --- Online information services. --- Infopublicité --- Consommateurs --- Droit à la vie privée --- Serveurs (Informatique) --- Satisfaction --- Infomediaries. --- Consumers --- Information services. --- Infomediaries --- -Privacy, Right of --- Online information services --- 658.8 --- Electronic information services --- On-line information services --- Online services (Information services) --- Information services --- Invasion of privacy --- Privacy, Right of --- Right of privacy --- Civil rights --- Libel and slander --- Personality (Law) --- Press law --- Computer crimes --- Confidential communications --- Data protection --- Right to be forgotten --- Secrecy --- Customers (Consumers) --- Shoppers --- Persons --- Infomediary business --- Information intermediaries --- Online information services industry --- Law and legislation --- Infopublicité --- Droit à la vie privée --- Consumers - Information services. --- Relations entreprise-clientèle
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Government publications --- Government Publications as Topic. --- Information Services. --- Publications officielles --- Publications officielles. --- Publications périodiques. --- Government publications. --- Overheid. --- Voorlichting. --- Information Networks --- Information Specialists --- Services, Information --- Information Network --- Information Service --- Information Specialist --- Network, Information --- Networks, Information --- Service, Information --- Specialist, Information --- Specialists, Information --- Documents --- Government documents --- Official publications --- Public documents --- Research --- Information Dissemination --- Publications --- Périodiques. --- Government Documents as Topic --- Government. --- Information services. --- Government Publications as Topic --- Information Services --- Services d'information. --- Periodicals. --- Data collection services --- Information brokers --- Information centers --- Information science service organizations --- Information service providers --- Providers of information services --- Information retrieval --- Information science --- Documentation
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Interlibrary loans --- Library information networks --- Document delivery --- Document delivery. --- Interlibrary loans. --- Library information networks. --- Interbibliothecair leenverkeer. --- Interlibrary Loans --- Information Services --- Delivery, Document --- Information networks --- Library circulation and loans --- ILL (Interlibrary loans) --- Inter-library loans --- Interlending, Library --- Interlibrary lending --- Library interlending --- Loans, Interlibrary --- Library cooperation --- Information networks, Library --- Libraries --- Library networks --- Networks of libraries --- Data transmission systems --- Information Networks --- Information Specialists --- Services, Information --- Information Network --- Information Service --- Information Specialist --- Network, Information --- Networks, Information --- Service, Information --- Specialist, Information --- Specialists, Information --- Research --- Information Dissemination --- Interlibrary Loan --- Loan, Interlibrary --- Computer networks --- Interlibrary Loans. --- Information Services. --- Prêt entre bibliothèques --- Réseaux de bibliothèques --- Fourniture de documents
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