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Having interpersonal skills will allow you to motivate, inspire, and successfully lead others, as well as further your own career development. This guidebook will show you how, through self-awareness and strategic implementation of behaviors, you can utilize interpersonal savvy to make the most out of negative situations, develop and lead others, and create a positive working environment despite daily challenges and hardships.
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The success of your daily interactions with others, whether during formal meetings or encounters at the water cooler, can make or break your success in the workplace. Having interpersonal skills will allow you to motivate, inspire, and successfully lead others, as well as further your own career development.
Interpersonal relations --- Office politics. --- Interpersonal relations.
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Small Talk Is the Single Most Important Communication Skill You Can Develop Carol Fleming wants to show you that small talk is not as "small "as you might think. It's the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something we all do every day with people we know. It's just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps. Fleming covers the inner and outer aspects--from the right attitude to how to dress, move around, and introduce yourself. Most importantly, she lays out a series of simple, memorable conversational strategies that make it easy to go from "Nice weather we're having "to a genuine, rewarding give-and-take. But she won't tell you what to say. Believe it or not, you already have what you need inside you. She merely provides the keys to unlock it. Small talk is the language of welcome, the extension of friendliness, the gracious acknowledgment of others, the kindly exchange of introductions and smiles, and the creation of a safe, courteous social space--and this is what has you terrified? After you read this book, you'll wonder what all the fuss was about.
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Imagine... . When you encounter difficult co-workers - you know how to adapt to them. . Where you meet challenging situations - you have the skills to overcome them. . How good it will feel when you become a dynamic leader that others want to follow. If you dream of all that and more... then People Smart is the book you need. People Smart is a unique blend of scientific research on human behavior and our 30+ years of teaching people smarts - through the Platinum Rule. Whether you want to be better at selling or socializing, managing or motivating, producing or persuading, this book has the answers. Once you've been exposed to these hands-on, proven and practical principles, you'll find that you will have access to uncommon wisdom allowing you to: . Become a more loved and effective boss . Gain effortless cooperation of even the most difficult people . Fascinate and positively influence your spouse and children . Build meaningful rapport that attracts long-term clients . Eliminate tension in every personal and professional relationship Learn to apply People Smart and soon you'll unconsciously begin to draw out the best in everyone around you. You'll notice how easy it becomes for you to gain the trust and respect of even the most cynical people you meet. People Smart is a reader-friendly book. You can use and reuse it as a constant companion to consult when dealing with difficult people and stressful situations. It gives you the tools to realistically take charge of improving all your work relationships.
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The Laws of Success are presented within a context that articulates and incorporates that center point of life that we so often forget in our various endeavors to achieve in life.
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