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The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.

Nonprofit organizations --- Organizational effectiveness --- Social change --- Social entrepreneurship --- Evaluation. --- Measurement. --- accountability. --- contingency theory. --- impact investing. --- international aid. --- nonprofit organization. --- organizational design. --- performance measurement. --- philanthropy. --- social enterprise. --- strategy.

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'Experiencing Human Resource Management' examines human resource management, its techniques and processes, from the 'receiving end' - its practices and effects as experienced by employees.

Personnel management --- Personnel management. --- bedrijfscultuur --- bedrijfsstrategie --- human resources management --- integrale kwaliteitszorg --- performance measurement --- Arbeids- en organisatiepsychologie --- personeelsbeleid en -opleiding --- Personnel management - Great Britain. --- Marketing & Sales --- Commerce --- Business & Economics --- personeelsbeleid en -opleiding. --- Personeelsbeleid en -opleiding. --- Corporations --- Employment management --- Human resource management --- Human resources management --- Manpower utilization --- Personnel administration --- Management --- Public administration --- Employees --- Employment practices liability insurance --- Supervision of employees

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Envisager la mesure des performances sur le registre impératif de la métrologie, comme c'est de plus en plus le cas dans les économies contemporaines, n'a pas uniquement un effet « réducteur ». En opérant par les nombres, ce sont les formes même de la prescription politique et de la vie en société qui sont transformées. Ignorer les formes pluralistes de l'évaluation (notamment de l'évaluation des politiques publiques), revient à faire disparaitre des registres de l'efficacité ce qui faisait valoir l'intérêt général. Exit des mesures de la performance d'un État « prestataire de services » les dimensions civiques ou civiles d'accès aux services pour tous, de bien-être par le travail, de maintien et de consolidation des droits du public. Un État prestataire de service agit selon une modalité qui se caractérise par une injonction permanente à l'incitation au travail et à l'accroissement de son intensité ; par une représentation économiciste et non citoyenne de l'individu : par une injonction à l'évaluation des performances de ces homo oeconomicus ; et par la fin de la reconnaissance et de la garantie des valeurs républicaines à l'instar de celle de l'égalité et de la citoyenneté. Comment a-t-on pu en arriver là ? C'est ce que propose d'explorer cet ouvrage qui fournit aussi des pistes de réflexion pour sortir, transitoirement et définitivement, de la performance totale. Our work investigates the genesis of “performance”. We do it in two ways. First, we identify some of the socioeconomic transformations which enlighten the reasons for the development of “performance”. Performance is here understood as a modality of coordination of different stakeholders, as a cognitive device of collective mark, as a tool of control but also as an ideology, or as a faith. Then, the book provides a synthetic vision of a wide variety of researches. We shall forbid the thesis that there is a structural trend toward the fact that the bodies, States as the individuals, conform to the total…

Total quality management --- Performance --- Service industries --- Measurement. --- Quality control. --- Industries --- Quality management, Total --- TQM (Total quality management) --- Management --- Total quality control --- Total quality management - France --- Performance - Measurement --- Service industries - France - Quality control --- évaluation --- productivité --- efficacité de l'organisation --- capitalisme --- éthique --- administration publique

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Artificial intelligence (AI) is changing the world as we know it. Recent advances are enabling people, companies, and governments to envision and experiment with new methods of interacting with computers and modifying how virtual and physical processes are carried out. One of the fields in which this transformation is taking place is education. After years of witnessing the incorporation of technological innovations into learning/teaching processes, we can currently observe many new research works involving AI. Moreover, there has been increasing interest in this research area after the COVID-19 pandemic, driven toward fostering digital education. Among recent research in this field, AI applications have been applied to enhance educational experiences, studies have considered the interaction between AI and humans while learning, analyses of educational data have been conducted, including using machine learning techniques, and proposals have been presented for new paradigms mediated by intelligent agents. This book, entitled “AI in Education”, aims to highlight recent research in the field of AI and education. The included works discuss new advances in methods, applications, and procedures to enhance educational processes via artificial intelligence and its subfields (machine learning, neural networks, deep learning, cognitive computing, natural language processing, computer vision, etc.).

performance measurement --- key performance indicators --- educational data mining --- institutes performance --- governance --- educational mining --- machine learning --- artificial intelligence --- decision support systems --- systematic literature review --- learning styles --- hybrid university teaching --- e-behaviour --- big five personality --- student performance --- plagiarism --- ethics --- academic dishonesty --- online education --- higher education --- AS&P model --- Pakistan

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Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Organizational effectiveness -- Measurement. --- Performance -- Measurement. --- Total quality management. --- Organizational effectiveness --- Performance --- Total quality management --- Management --- Management Theory --- Management Styles & Communication --- Business & Economics --- Measurement --- Measurement. --- Quality management, Total --- TQM (Total quality management) --- Business. --- Management science. --- Management. --- Leadership. --- Organization. --- Planning. --- Business and Management. --- Business Strategy/Leadership. --- Business and Management, general. --- Total quality control --- Trade --- Economics --- Commerce --- Industrial management --- Administration --- Industrial relations --- Organization --- Organisation --- Ability --- Command of troops --- Followership --- Quantitative business analysis --- Problem solving --- Operations research --- Statistical decision --- Creation (Literary, artistic, etc.) --- Executive ability