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The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.
Nonprofit organizations --- Organizational effectiveness --- Social change --- Social entrepreneurship --- Evaluation. --- Measurement. --- accountability. --- contingency theory. --- impact investing. --- international aid. --- nonprofit organization. --- organizational design. --- performance measurement. --- philanthropy. --- social enterprise. --- strategy.
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The Working Centre in the downtown core of Kitchener, Ontario, is a widely recognized and successful model for community development. Begun from scratch in 1982, it is now a vast network of practical supports for the unemployed, the underemployed, the temporarily employed, and the homeless, populations that collectively constitute up to 30 percent of the labour market both locally and across North America. Transition to Common Work is the essential text about The Working Centre-its beginnings thirty years ago, the lessons learned, and the myriad ways in which its strategies and innovations can be adapted by those who share its goals. The Working Centre focuses on creating access-to-tools projects rather than administrative layers of bureaucracy. This book highlights the core philosophy behind the centre's decentralized but integrated structure, which has contributed to the creation of affordable services. Underlying this approach are common-sense innovations such as thinking about virtues rather than values, developing community tools with a social enterprise approach, and implementing a radically equal salary policy. For social workers, activists, bureaucrats, and engaged citizens in third-sector organizations (NGOs, charities, not-for-profits, co-operatives), this practical and inspiring book provides a method for moving beyond the doldrums of "poverty relief" into the exciting world of community building.
Poor --- Social work with the unemployed --- Unemployed --- Community development --- Disadvantaged, Economically --- Economically disadvantaged --- Impoverished people --- Low-income people --- Pauperism --- Poor, The --- Poor people --- Persons --- Social classes --- Poverty --- Jobless people --- Out-of-work people --- Unemployed people --- Unemployed workers --- Labor supply --- Unemployment --- Regional development --- Economic assistance, Domestic --- Social planning --- Services for --- Economic conditions --- Citizen participation --- Government policy --- Working Centre (Kitchener, Ont.) --- Recycle Cycles. --- access to tools. --- commons. --- community tools. --- contingent labour. --- decentralist and integrated. --- distributive web. --- liberation. --- local democracy. --- overdevelopment. --- philosophy of work. --- producerism. --- psychiatric outreach. --- reciprocity. --- salary policy. --- social enterprise. --- social inclusion. --- substantive economics. --- urban agriculture. --- virtues.
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