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Intercultural communication in business and organisations : an introduction
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ISBN: 9033445344 Year: 2000 Publisher: Leuven Acco

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Abstract

You work and live in our 'global village', so you are bound to have multiple contacts with people whose cultural background is different from your own. Intercultural failures cost companies millions: negotiations are broken off, deals do not work out as expected, expatriates return home prematurely, joint ventures may collapse. Add to that the emotional stress to the individuals involved! Yet intercultural encounters can turn out to be among the most enriching experiences in your life, provided you prepare for them carefully. This book will help you in doing so. Its main emphasis is on awareness and understanding. Why do negotiations take so long in Japan? Why do your French associates appear arrogant to many? You will move from misunderstanding and irritation towards a positive interpretation and appreciation of the other person's culturally defines communication style. After reading this book, you will have become a better 'intercultural communicator'. The author bridges the gap between intercultural research and practical advice. He will help you examine your own cultural assumptions and values at the deepest level, and appreciate those of others, but he does not shy away either from advising you on the colour of the gift you intend to bring to an elderly lady in China…

Keywords

Business communication --- Business etiquette. --- Communication in organizations. --- Intercultural communication. --- Interpersonal communication --- Go International. --- Interculturele communicatie. --- International office. --- Bedrijfscommunicatie --- Management en interculturele communicatie. --- Zakelijke etiquette. --- interculturele communicatie. --- taalgebruik --- Sociology of culture --- Organization theory --- internationale handel --- bedrijfscommunicatie --- Economic relations. Trade --- interculturele communicatie --- Mass communications --- Intercultureel management --- Interculturele bedrijfscommunicatie --- Business etiquette --- Communication in organizations --- Intercultural communication --- BPB0512 --- communicatie --- intercultureel management --- management, internationaal --- organisatieleer --- psychologie, bedrijven --- sociologie, cultuur --- 305.81 --- intercultureel zakendoen --- #SBIB:309H023 --- #SBIB:309H251 --- 301.173 --- 339 --- 658.01 --- 659.3 --- #KVHA:Interculturele communicatie --- Cross-cultural communication --- Communication --- Culture --- Cross-cultural orientation --- Cultural competence --- Multilingual communication --- Technical assistance --- Organizational communication --- Organization --- Office etiquette --- Etiquette --- Interpersonal relations --- Administrative communication --- Communication, Administrative --- Communication, Business --- Communication, Industrial --- Industrial communication --- interculturele communicatie, intercultureel zakendoen, cultuurverschillen en interculturaliteit --- Interculturele en internationale communicatie --- Interne communicatie en organisatie --- Sociologie van de cultuur --- Economische betrekkingen. Handel --- Organisatieleer --- Massacommunicatie --- Anthropological aspects --- #SBIB:309H250 --- Interne en externe communicatie: algemene werken --- Interculturele communicatie --- Organisatieculturen --- Interculturele verhoudingen --- Communicatie --- Cultuur --- Organisatiecultuur --- Interculturaliteit --- Toerisme --- Verpleegkunde

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