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Book
Le patrimoine immobilier et la famille
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ISBN: 908670154X Year: 2006 Volume: *4 Publisher: Waterloo : Kluwer,


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Le droit de préemption en matière immobilière
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ISBN: 9086700179 9789086700172 Year: 2006 Volume: 26 Publisher: Waterloo : Kluwer,


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La saisie immobilière et le règlement collectif de dettes ; Les successions ; Les sociétés ; La réforme du droit de filiation
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ISBN: 2804423751 9782804423759 Year: 2006 Volume: 44 Publisher: Bruxelles : De Boeck & Larcier,

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Die Umsetzung der Verbrauchsgüterkaufrichtlinie in Deutschland und Grossbritannien.
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ISBN: 3631551851 Year: 2006 Publisher: Frankfurt am Main Lang


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La vente, un contrat usuel très réglementé
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ISBN: 9782804421007 2804421007 Year: 2006 Volume: 90 Publisher: Bruxelles : De Boeck & Larcier,


Book
Warranty Management and Product Manufacture
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ISBN: 1280459476 9786610459476 1846282586 1852339330 1849969647 Year: 2006 Publisher: London : Springer London : Imprint: Springer,

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Abstract

Purchasers of manufactured goods demand assurance that the purchased product will perform satisfactorily over its expected life. Warranties play a vitally important role in providing this assurance, in two ways. Firstly, warranty terms can provide a promise of protection in the event of a product failure. Secondly, effective warranty service can assure customer satisfaction in the event of a warranty claim. Successful use of both of these requires proper warranty management. The authors of Warranty Management and Product Manufacture have developed "Stage-3" warranty management, that views warranties from a strategic perspective, beginning with a warranty strategy that is linked to technical and commercial planning from the very start of the product development process. The aim of warranty management is to achieve the overall business objectives by focussing on both product performance assurance as well as ensuring customer satisfaction, the ultimate goal of warranty management. Warranty Management and Product Manufacture provides guidelines for achieving this goal. Written by two of the world’s leading experts in warranty management, this monograph details the most up-to-date thinking in this key area of product manufacture. It will be an invaluable guide for managers in product development, production and marketing as well as graduate students in business and operations management and industrial engineering. The Springer Series in Reliability Engineering publishes high-quality books in important areas of current theoretical research and development in reliability, and in areas that bridge the gap between theory and application in areas of interest to practitioners in industry, laboratories, business, and government.

Keywords

Warranty. --- Products liability. --- Production management. --- Manufacturing management --- Industrial management --- Manufacturers' liability --- Product liability --- Products liability --- Tort liability of manufacturers --- Liability (Law) --- Guaranty --- Warranty --- Commercial law --- Insurance law --- Sales --- Vendors and purchasers --- Law and legislation --- Engineering design. --- System safety. --- Engineering economy. --- Engineering. --- Marketing. --- Engineering Design. --- Operations Management. --- Quality Control, Reliability, Safety and Risk. --- Engineering Economics, Organization, Logistics, Marketing. --- Complexity. --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Aftermarkets --- Selling --- Construction --- Industrial arts --- Technology --- Economy, Engineering --- Engineering economics --- Industrial engineering --- Safety, System --- Safety of systems --- Systems safety --- Accidents --- Industrial safety --- Systems engineering --- Design, Engineering --- Engineering --- Industrial design --- Strains and stresses --- Marketing --- Prevention --- Design --- Quality control. --- Reliability. --- Industrial safety. --- Engineering economics. --- Computational complexity. --- Complexity, Computational --- Electronic data processing --- Machine theory --- Industrial accidents --- Industries --- Job safety --- Occupational hazards, Prevention of --- Occupational health and safety --- Occupational safety and health --- Prevention of industrial accidents --- Prevention of occupational hazards --- Safety, Industrial --- Safety engineering --- Safety measures --- Safety of workers --- System safety --- Dependability --- Trustworthiness --- Conduct of life --- Factory management --- Reliability (Engineering) --- Sampling (Statistics) --- Standardization --- Quality assurance --- Quality of products

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