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ASTD Handbook for Workplace Learning Professionals
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ISBN: 1562865129 1782687912 1562865706 Year: 2008 Publisher: [Place of publication not identified] American Society for Training & Development

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“Authoritative, complete, and current, the ASTD Handbook for Workplace Learning Professionals is an easy-to-use, must-have reference tool for all learning professionals. This 'go to' resource and reference guide, edited by Elaine Biech, is packed full of key methodologies, practices, and procedures on every topic including training design and delivery, analyzing needs, measurement and evaluation, e-learning, organization development, managing the learning function, and human performance improvement. The ASTD Handbook brings together authors who represent the best practitioners in the field, authorities to present the most critical information to professionals. Contributors include Bill Wiggenhorn, Geary Rummler, Robert Mager, Bill Byham, Elliot Masie, Donald Kirkpatrick, John Cone, Donnee Ramelli, Tony Bingham, and other industry leaders. Included in this volume are a complete glossary and a CD-ROM with supporting worksheets and tools.” Note: CD-ROM is not available for this title.


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Mind Your Business Manners
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ISBN: 1607288419 1562865307 Year: 2008 Publisher: [Place of publication not identified] American Society for Training & Development

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Understanding business etiquette and protocol intelligence gives professionals an edge. These soft skills may seem inconsequential, but they go a long way toward building your reputation and image. This Infoline is designed for anyone looking to understand the basics of professional etiquette. Readers will learn how to make proper introductions, greet international clients, and navigate business lunches and dinners.

Developing Great Managers : 20 Power-Hour Conversations That Build Skills Fast
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ISBN: 1562865013 1607288648 9781607288640 Year: 2008 Publisher: Alexandria, Virginia : ASTD Press,

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Use this set of Power Hour conversations to develop high-profile managers hungry for learning and management excellence, but seriously short on time. Using the increasingly popular informal training approach, Haneberg's Power Hour conversations motivates and focuses participants toward the pursuit of excellence. Replete with a facilitator's guide, handouts, and worksheets, this title is aimed at middle and senior level managers in all fields who seek to improve their own performance.


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Courageous training
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ISBN: 9781576754931 9781576755624 1576755622 9781605099002 1605099007 1576754936 1576757803 9781576757802 9781609944407 1609944402 9781609944384 1609944380 1282299549 9781282299542 9781576755648 1576755649 9786612299544 6612299541 1282298763 9786612298769 9781282298767 6612298766 Year: 2008 Publisher: San Francisco Berrett-Koehler Publishers

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Based on four years of Advantage Performance Group's work, and featuring real-life stories and several case studies, this book shares the process, the journey and the professional courage these HRD professionals took to ensure that they were helping their organisations achieve business results.


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Team effectiveness in complex organizations : cross-disciplinary perspectives and approaches
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ISBN: 9780805858815 9780203889312 9781135596514 9781135596552 9781135596569 9780415654357 0203889312 0805858814 Year: 2008 Publisher: New York, NY Psychology Press

Skill formation
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ISBN: 0521867525 1107515858 9786611254575 0511387016 0511385978 0511382340 0511499590 1281254576 0511384149 0511388004 1107179122 9780511388002 9780511384141 9780511387012 9780511385971 9780511499593 9780521867528 9780511382345 9781107515857 Year: 2008 Publisher: Cambridge New York Cambridge University Press

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There are marked changes in skill requirements in today's modern societies, and major questions about the processes of skill formation remain unresolved. What do we mean when we talk about skills, qualifications and competencies? Are market economies and firms systematically under-investing in skills? This book addresses these questions by first looking at what we mean when we talk about 'skills'. Secondly, it looks at the institutions where skills are acquired, before finally considering the provision of and access to training. It provides an up-to-date review of theories and research on skill formation in psychology, economics, political science and sociology, and addresses issues of skill learning and measurement, institutional and policy differences between countries, the issue of skill formation across a lifetime and disparities between socio-economic groups.


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Programs Promoting Young Women's Employment : What Works?.
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Year: 2008 Publisher: Washington, D.C. : The World Bank,

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The World Bank is launching an initiative aimed at addressing the economic needs of adolescent girls and young women in poor or post-conflict countries. Working together with governments, donors, foundations, and private sector partners, the Bank proposes to develop and test a core set of promising interventions to promote the economic empowerment of adolescent girls and young women. This paper undertakes a review of existing policies and programs designed to promote labor force participation of young women in developing countries. While programs that directly address marriage or fertility can influence young women's labor force participation, the focus of this paper is on programs primarily addressing employment. Some programs for promoting young people's transition into the labor market take a minimalistic approach (for example, concentrating on skills training alone). Other employment programs, particularly those targeted to young women, simultaneously address multiple constraints limiting participation (for example, lack of skills, limited mobility, child care needs, and lack of sexual and reproductive health information). The goal of this paper is to unpack and assess what elements of program design are essential to promoting young women's transition to the labor market. The paper is organized as follows: section one gives introduction. Section two provides an overview of some of the major trends and issues facing young women in the labor market in an international context. Section three describes a selection of best practice programs, some of which are focused exclusively on employment training and others of which take a more integrated approach to providing gender-targeted adolescent services. Section four details the lessons learned from the implementation and evaluation of these programs, and considers the circumstances under which a minimalist versus comprehensive or integrated approach may be most effective. Section five concludes and summarizes the policy and program recommendations.


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The diversity training handbook : a practical guide to understanding & changing attitudes
Authors: ---
ISBN: 0749450681 9786611983642 1281983640 0749455624 Year: 2008 Publisher: London ; Philadelphia : Kogan Page,

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Diversity issues and the need to understand, and if necessary, change underlying attitudes has become increasingly important for organizations in the aftermath of domestic and global events. From one of the authors of the highly successful Equal Opportunities Handbook, this new edition is updated to include chapters on facilitating diversity training and the management of black minority ethnic staff, as well as information on the new Equality and Human Rights Commission. The book provides clear guidelines for dealing with issues including stereotyping, prejudice, racism, sexism, ageism and dis

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