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The Routledge handbook of language and culture
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ISBN: 9780415527019 9781315793993 0415527015 1315793997 1322505985 1317743180 9781317743187 9781317743163 9781317743170 9780367250508 1317743172 Year: 2015 Publisher: London ; New York : Routledge,

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Abstract

The Routledge Handbook of Language and Culture presents the first comprehensive survey of research on the relationship between language and culture. It provides readers with a clear and accessible introduction to both interdisciplinary and multidisciplinary studies of language and culture, and addresses key issues of language and culturally based linguistic research from a variety of perspectives and theoretical frameworks.This Handbook features thirty-three newly commissioned chapters whichcover key areas such as cognitive psychology, cognitive linguistics, cognitive anthropology, linguistic


Book
La révolution n'est pas finie
Authors: ---
ISBN: 9782875040237 Year: 2015 Volume: *48 Publisher: Bruxelles Espace de libertés


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The language of service encounters
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ISBN: 1107035821 9781107035829 9781139565431 131631541X 1316322114 1316308731 1108718752 1316328791 1316332136 1316325458 1316318753 1139565435 1316287971 Year: 2015 Publisher: Cambridge Cambridge University Press

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Abstract

Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, J. César Félix-Brasdefer sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico. This book investigates cross-cultural and intra-lingual pragmatic variation during the negotiation of service. The author provides a broad review of research on service encounters to date, and analyzes characteristics of sales transactions, such as participants' roles, pragmatic and discourse functions of relational talk and address forms, the realization of politeness, and changes in alignment from transactional to relational talk.

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