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"Clear and effective communication within and beyond organisations has always been a crucial business driver, and as communication channels proliferate and the speed of communication increases, getting your message across has never been more important. Using the series' trademark mix of checklists and thinker profiles, the guide looks at different types of business communications - written, verbal and external - and also focusses on the challenges of cross-cultural and virtual communication, and websites and social media. Topics covered include: report writing, running meetings, presentations, negotiation, PR and media interview planning, influencing, crisis communications and much more."--Publisher.

Business communication --- Communication in management --- Communication in organizations --- Organizational communication --- Organization --- Communication in industry --- Managerial communication --- Management --- Administrative communication --- Communication, Administrative --- Communication, Business --- Communication, Industrial --- Industrial communication --- Communication --- E-books --- communication skills. --- business management. --- user guide. --- gwida --- uživatelská příručka --- guía del usuario --- felhasználói kézikönyv --- handbok --- príručka pre používateľov --- priručnik --- Benutzerhandbuch --- guia do utilizador --- водич --- ръководство за потребителя --- treoir d'úsáideoirí --- udhërrëfyes --- käyttöopas --- manuale dell'utente --- kasutusjuhend --- naudotojo vadovas --- οδηγός χρήσης --- handleiding --- uporabniški priročnik --- ghid al utilizatorului --- brugervejledning --- guide de l’utilisateur --- lietotāja rokasgrāmata --- poradnik użytkownika --- priročnik --- handboek --- instruktážní příručka --- rokasgrāmata --- прирачник --- упатство за употреба --- håndbog --- poradnik --- užívateľská príručka --- guide d'information --- informationsfolder --- указания за употреба --- εγχειρίδιο --- guia de informação --- vade-mecum --- manual de utilizare --- návod --- lietošanas noteikumi --- käsikirja --- guida di informazione --- průvodce uživatele --- příručka --- manual --- vejledning --- manuel d'information --- příručka uživatele --- brugsanvisning --- kasutamisjuhend --- guía --- průvodce --- käyttäjän käsikirja --- udhëzues për përdoruesin --- käsiraamat --- vodič --- Leitfaden --- manuel --- opas --- gebruiksaanwijzing --- informační příručka --- εγχειρίδιο του χρήστη --- kézikönyv --- guía de información --- ghid --- gwida għall-utent --- manual de instrucciones --- Gebrauchsanweisung --- Manual do utilizador --- gebruikershandleiding --- användarhandbok --- vartotojo žinynas --- manwal --- sprievodca užívateľa --- οδηγός --- user's guide --- handbook --- manual del usuario --- podręcznik --- handleiding voor de gebruiker --- príručka --- käyttäjän opas --- vadovas --- útmutató --- manuale --- instruction manual --- Handbuch --- vademecum --- praktinis vadovas --- atmintinė --- juhend --- udhëzues --- manuál --- vartotojo vadovas --- használati utasítás --- εγχειρίδιο πληροφοριών --- manual de uso --- manuale di informazione --- priročnik za uporabo --- manual de información --- οδηγός πληροφοριών --- guide --- manuale d'uso --- guida --- Vademekum --- наръчник --- Manual de informação --- manuel utilisateur --- manual për përdoruesin --- user manual --- instrukcijų knyga --- vägledning --- metodisks līdzeklis --- podnikové vedení --- διοίκηση επιχειρήσεων --- správa spoločnosti --- managementul afacerilor --- uprava podjetja --- Unternehmensführung --- immaniġġjar operazzjonali --- gestão de empresas --- driftsledelse --- gestión empresarial --- uzņēmuma pārvaldība --- upravljanje poduzećem --- управување претпријатија --- företagsförvaltning --- вођење послова предузећа --- bedrijfsbeheer --- gestion d'entreprise --- zarządzanie przedsiębiorstwem --- įmonės valdymas --- menaxhim biznesi --- vállalkozás igazgatása --- bainistíocht gnó --- ärijuhtimine --- бизнес управление --- yrityshallinto --- gestione d'impresa --- menaxhim i shoqërisë tregtare --- bendrovės administracija --- řízení společnosti --- administrarea companiei --- ettevõtte töökorraldus --- organización de la empresa --- podnikové řízení --- business management --- company administration --- strategia aziendale --- įmonės administracija --- менаџмент предузећа --- organisation d'entreprise --- Betriebsorganisation --- gestione aziendale --- uprava poduzeća --- įmonės vadovybė --- organizzazione aziendale --- management --- uzņēmuma pārvalde --- įstaigos vadovybė --- organização da empresa --- комуникационни умения --- pratique de communication --- комуникациски вештини --- komunikacijske vještine --- ħiliet ta’ komunikazzjoni --- viestintäkäytäntö --- scileanna cumarsáide --- τεχνική της επικοινωνίας --- Redegewandtheit --- pratica di comunicazione --- kommunikációs készségek --- kommunikation i praksis --- suhtlemisoskus --- schopnost komunikace --- abilități de comunicare --- umiejętność komunikacji --- prática da comunicação --- communicatie in de praktijk --- sposobnost komuniciranja --- bendravimo įgūdžiai --- praktisk kommunikation --- komunikačné schopnosti --- técnicas de comunicación --- aftësi komunikimi --- вештина комуникације --- sazināšanās prasme --- komunicēšanās prasmes --- bendravimo būdai --- комуникациска практика --- tehnici de comunicare --- komunikační metody --- kommunikationsförmåga --- komunikační schopnost --- praktika komunikimi --- communication practices --- комуникациски техники --- komunikační dovednosti --- комуникациска способност --- dorozumívací dovednosti --- verslo valdymas

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Placing failed humor within the broader category of miscommunication and drawing on a range of conversational data, this text represents the first comprehensive study of failed humor. It provides a framework for classifying the types of failure that can occur, examines the strategies used by both speakers and hearers to avoid and manage failure, and highlights the crucial role humor plays in social identity and relationship management.

Conversation analysis. --- Joking. --- Plays on words. --- Pragmatics. --- Wit and humor. --- Wit and humor --- Miscommunication --- Languages & Literatures --- Social Sciences --- Psychology --- Literature - General --- Social aspects --- Miscommunication. --- Social aspects. --- Misunderstanding (Communication) --- Communication --- language --- communication skills --- language skills --- linguistics --- sociology --- social behaviour --- κοινωνική συμπεριφορά --- zachowanie społeczne --- comportament social --- socialinis elgesys --- Sozialverhalten --- sociālā uzvedība --- општествено однесување --- társadalmi viselkedés --- социално поведение --- social adfærd --- comportement social --- sjellje sociale --- imġiba soċjali --- socialno vedenje --- socialt beteende --- sociálne správanie --- sosiaalinen käyttäytyminen --- sotsiaalne käitumine --- друштвено понашање --- comportamento sociale --- društveno ponašanje --- comportamiento social --- sociaal gedrag --- sociální chování --- comportamento social --- антисоцијално однесување --- социјално однесување --- társadalmi magatartás --- asociaal gedrag --- општествени норми на однесување --- sociología --- socjologia --- sosiologia --- sociologi --- κοινωνιολογία --- sotsioloogia --- soċjoloġija --- социологија --- социология --- sociologija --- szociológia --- sociológia --- socioloģija --- sociologia --- sociologie --- sociologji --- Soziologie --- gender studies --- Entwicklungssoziologie --- sociobiologie --- sociológia politického života --- Sprachwissenschaft --- lingüística --- lingvistika --- lingwistika --- taalwetenschap --- keeleteadus --- linguística --- kielitiede --- nyelvészet --- teangeolaíocht --- językoznawstwo --- linguistikë --- лингвистика --- kalbotyra --- lingvistică --- jazykověda --- γλωσσολογία --- jezikoslovje --- linguistique --- lingvistik --- linguistica --- граматика --- etümoloogia --- nyelvtan --- spelluta --- γραμματική --- mondattan --- етимология --- lexicologia --- spraakkunst --- pronunciation --- pragmatika --- angewandte Sprachwissenschaft --- nauka o původu slov --- phonetics --- fonetiikka --- наука за јазикот --- morfologie --- правопис --- Etymologie --- pravopis --- Sprechtechnik --- prononciation --- fonētika --- etimologija --- grammatik --- Pragmalinguistik --- dějiny jazyka --- sprogvidenskab --- uttalslära --- ordboksvetenskap --- etymologia --- pisownia --- leksikologija --- leksikologji --- лексикологија --- gramatika --- fonetică --- προφορά --- etimología --- fonética --- λεξικολογία --- fonologie --- litriú --- betydelselära --- filologie --- sémantique --- Rechtschreibung --- Phonetik --- gramatică --- helyesírás --- gramática --- etimoloģija --- tartis --- Grammatik --- grammatika --- etymológia --- etymology --- grammar --- orthographe --- ääntäminen --- etymologi --- alaktan --- etimológia --- lexikológia --- hangtan --- ortografia --- Lexikologie --- syntax --- etimoloġija --- Sprachforschung --- lexicology --- kirjakuju --- Semantik --- szemantika --- semantik --- ortogrāfija --- grammatica --- φωνητική --- valodniecība --- semantiikka --- kielioppi --- leksikoloģija --- σημαντική --- ετυμολογία --- szókincstan --- oikeinkirjoitus --- fonetiek --- semantika --- sémantika --- keeletehnika --- Morphologie --- fonetikë --- lexikologi --- lexicología --- uttal --- beszédtechnika --- uitspraak --- jezikoslovlje --- spelling --- fonetik --- leksikoloogia --- mluvnice --- pronuncia --- semántica --- izgovor --- ljudlära --- semantica --- pronunciação --- semântica --- shqiptim --- pronúncia --- semantikë --- ορθογραφία --- phonétique --- matematická lingvistika --- étymologie --- stavemåde --- pronunciación --- výslovnosť --- etymologie --- taalkunde --- jazykozpyt --- udtale --- ortografía --- ortografie --- allmän språkvetenskap --- semantics --- semantiek --- fonetica --- etimologie --- linguïstiek --- rašyba --- Linguistik --- lessicologia --- leksikologi --- foneetika --- fonetika --- stavning --- gramatikë --- sanasto-oppi --- etimologia --- sanasaíocht --- semantică --- grammaire --- jelentéstan --- семантика --- morfológia --- aplikovaná lingvistika --- lexicologie --- kalbos mokėjimas --- језичке вештине --- aptitudini lingvistice --- sprogkundskaber --- compétence linguistique --- kielitaito --- keeleoskus --- valodiskās prasmes --- umiejętności językowe --- jazykové zručnosti --- inniúlacht teanga --- capacidades lingüísticas --- competências linguísticas --- talenkennis --- ħiliet tal-lingwa --- nyelvi készségek --- jezične vještine --- competenze linguistiche --- jezikovne spretnosti in znanja --- språkkunskaper --- езикови умения --- γλωσσικές δεξιότητες --- jazykové dovednosti --- Sprachkenntnisse --- qualificações linguísticas --- Bendra Europos kalbų mokėjimo orientacinė sistema --- kieliä koskeva yhteinen eurooppalainen viitekehys --- znajomość języków obcych --- gemeenschappelijk Europees referentiekader voor talen --- språkfärdigheter --- taalkwalificaties --- užsienio kalbos mokėjimas --- GERS --- quadro comune europeo di riferimento per la conoscenza delle lingue --- conocimiento de una lengua extranjera --- den fælles europæiske referenceramme for sprog --- езикова компетентност --- sprogkompetence --- competencia lingüística --- kompetenza fil-lingwa --- Euroopa keeleõppe raamdokument. Õppimine, õpetamine ja hindamine --- jazykové kvalifikace --- compétences linguistiques --- znalosť cudzieho jazyka --- profiċjenza fil-lingwa --- calificări lingvistice --- γλωσσικά προσόντα --- jezikovna usposobljenost --- compétences en langues étrangères --- CECR --- sprogkvalifikationer --- γνώση ξένων γλωσσών --- jazykové znalosti --- znanje jezikov --- jezična kompetencija --- taalcompetentie --- közös európai nyelvi referenciakeret --- kennis van vreemde talen --- fremmedsproglig kompetence --- Eiropas vienotā valodu prasmes līmeņa noteikšanas sistēma --- kompetenza fil-lingwi barranin --- språkkompetens --- kwalifikacje językowe --- kwalifiki fil-lingwi --- competência em línguas estrangeiras --- Comhchreat Tagartha na hEorpa um Theangacha --- владеене на езици --- competência em línguas --- ОЕРР --- језичке способности --- spoločný európsky referenčný rámec pre jazyky --- QKERL --- connaissances linguistiques --- jezikovne kvalifikacije --- valodu zināšanas --- nyelvtudás --- skupni evropski referenčni okvir za jezike --- taalvaardigheid --- γλωσσικές γνώσεις --- společný evropský referenční rámec pro jazyky --- kompetencje językowe --- QCER --- езикова квалификация --- znalost cizího jazyka --- обща европейска референтна рамка за езиците --- Common European Framework of Reference for Languages --- jezične sposobnosti --- poznavanje stranog jezika --- competență lingvistică --- cunoașterea limbilor străine --- competenza nelle lingue straniere --- kalbos mokėjimo lygis --- europejski system opisu kształcenia językowego --- language competence --- den gemensamma europeiska referensramen för språk --- competenza linguistica --- MCER --- QECRL --- biegłość językowa --- jazyková kompetence --- ZEROJ --- qualifiche linguistiche --- Sprachkompetenz --- proficiência linguística --- abilità linguistiche --- SERR --- jazyková kompetencia --- svešvalodu prasme --- CEFR --- sprogfærdigheder --- zajednički europski referentni okvir za jezike --- znanje tujih jezikov --- jezične kvalifikacije --- võõrkeeleoskus --- Quadro Europeu Comum de Referência para as Línguas --- Marco Común Europeo de Referencia para las Lenguas --- jazyková kvalifikácia --- γλωσσική επάρκεια --- чуждоезикова компетентност --- cadre européen commun de référence pour les langues --- vieraiden kielten osaaminen --- Qafas Komuni Ewropew ta' Referenza għal-Lingwi --- Gemeinsamer Europäischer Referenzrahmen für Sprachen --- vieraiden kielten taito --- foreign language competence --- language qualifications --- valodu prasme --- cualificaciones lingüísticas --- idegen nyelvi kompetencia --- Fremdsprachenkompetenz --- κοινό Ευρωπαϊκό Πλαίσιο Αναφοράς για τα γλωσσικά προσόντα --- language proficiency --- CECRL --- cadrul european comun de referință pentru limbi --- Sprachqualifikationen --- комуникационни умения --- pratique de communication --- комуникациски вештини --- komunikacijske vještine --- ħiliet ta’ komunikazzjoni --- viestintäkäytäntö --- τεχνική της επικοινωνίας --- Redegewandtheit --- pratica di comunicazione --- kommunikációs készségek --- kommunikation i praksis --- suhtlemisoskus --- schopnost komunikace --- abilități de comunicare --- umiejętność komunikacji --- prática da comunicação --- communicatie in de praktijk --- sposobnost komuniciranja --- bendravimo įgūdžiai --- praktisk kommunikation --- komunikačné schopnosti --- técnicas de comunicación --- aftësi komunikimi --- вештина комуникације --- sazināšanās prasme --- komunicēšanās prasmes --- bendravimo būdai --- комуникациска практика --- tehnici de comunicare --- komunikační metody --- kommunikationsförmåga --- komunikační schopnost --- praktika komunikimi --- communication practices --- комуникациски техники --- komunikační dovednosti --- комуникациска способност --- dorozumívací dovednosti --- kalba --- teanga --- limbaj --- lenguaje --- език --- język --- kieli --- linguaggio --- keel --- linguagem --- јазик --- taal --- lingwa --- gjuhë --- jezik --- γλώσσα --- nyelv --- jazyk --- språk --- langage --- valoda --- sprog --- Sprache --- језик --- lingua --- Discourse Analysis. --- Humor.