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The term culture is multifaceted and may refer to one's belief system, values, religion, race, socioeconomic status, ethnicity, language, sexual orientation, geographic location, educational level, age, occupational risks and exposures, and gender. The authors of the book examine mental health care through these lenses, teaching the reader about implicit biases and potential miscommunication and offering strategies for overcoming these difficulties. The editor, who has worked in leadership positions overseeing veterans' mental health services, has assembled an impressive and diverse roster of contributors, each with specific expertise in his or her assigned subject. The ways in which cultural competency interacts with the six Accreditation Council for Graduate Medical Education core competencies are explored in detail. For example, in terms of patient care, cultural competency plays an important role in gathering subjective data about a patient that may ultimately impact outcomes. Teaching methods to increase cultural sensitivity and build skills in this area are highlighted, as are training modalities and clinician evaluation. The effects of migration and acculturation on mental health are examined, providing clinicians with several theoretical frameworks for understanding the migratory experience in older adults and exploring psychosocial factors associated with psychological risk in aging immigrants. Linguistic competence, defined broadly as effective communication with individuals speaking a nondominant language, is an essential component of culturally competent health care and is of particular importance in mental health care. Accordingly, the authors analyze linguistic competency in both administrative and clinical encounters and present strategies for achieving mastery in this critically important area. The text provides an abundance of tables and pedagogical features designed to enhance comprehension, including learning objectives, key points, and study questions. -- Publisher

Health Services for the Aged --- Culturally Competent Care. --- Mental Health Services --- Aged --- Cultural Diversity. --- Cross-Cultural Care --- Cultural Care --- Culturally Competent Health Care --- Culturally Congruent Care --- Care, Cross-Cultural --- Care, Cultural --- Care, Culturally Competent --- Care, Culturally Congruent --- Cross Cultural Care --- Clinical Competence --- Transcultural Nursing --- Cultural Competency --- Cultural Pluralism --- Multiculturalism --- Pluralism --- Cultural Diversities --- Diversities, Cultural --- Diversity, Cultural --- Multiculturalisms --- Pluralism, Cultural --- Pluralisms --- Ethical Relativism --- organization & administration. --- psychology. --- United States. --- United States --- Culturally Competent Care --- Cultural Diversity --- organization & administration --- psychology

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This new edition focuses on bias in health care and provides a variety of case examples related to the timely topics of unconscious bias and microaggressions encountered by patients, students, attending and resident physicians, nurses, staff, and advanced practice providers in various healthcare settings. The proliferation of literature on unconscious bias and microaggressions has raised public awareness around these concerns. This case compendium discusses strategies and addresses professional responses to bias in health care and extends beyond the individual patient and healthcare provider into the communities where biased assumptions and attitudes exist. Recognizing that ethnic minorities, the elderly, the poor, and persons with Medicaid coverage utilize the emergency department at higher rates than the general population, this compendium also builds upon the case studies from the first edition to cover a broader array of underserved minority groups.Diversity and Inclusion in Quality Patient Care: Your Story/Our Story – A Case-Based Compendium, 2nd Edition is an essential resource for attending and resident physicians, nurses, staff, advanced practice providers, and students in emergency medicine, primary care, and public health.

Minorities --- Medical care --- Emergency medicine. --- Emergency Medicine. --- Primary Care Medicine. --- Public Health. --- Medicine, Emergency --- Medicine --- Critical care medicine --- Disaster medicine --- Medical emergencies --- Primary care (Medicine). --- Public health. --- Community health --- Health services --- Hygiene, Public --- Hygiene, Social --- Public health services --- Public hygiene --- Social hygiene --- Health --- Human services --- Biosecurity --- Health literacy --- Medicine, Preventive --- National health services --- Sanitation --- Primary medical care --- Culturally Competent Care. --- Prejudice. --- Attitude of Health Personnel. --- Professional-Patient Relations. --- Contacting Clients --- Pharmacist-Patient Relations --- Professional Patient Relationship --- Client, Contacting --- Clients, Contacting --- Contacting Client --- Pharmacist Patient Relations --- Pharmacist-Patient Relation --- Professional Patient Relations --- Professional Patient Relationships --- Professional-Patient Relation --- Relation, Pharmacist-Patient --- Relation, Professional-Patient --- Relations, Pharmacist-Patient --- Relations, Professional-Patient --- Relationship, Professional Patient --- Relationships, Professional Patient --- Truth Disclosure --- Teach-Back Communication --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Anti-Semitism --- Implicit Bias --- Islamophobia --- Anti Semitism --- Anti-Semitisms --- Bia, Implicit --- Bias, Implicit --- Islamophobias --- Prejudices --- Cross-Cultural Care --- Cultural Care --- Culturally Competent Health Care --- Culturally Congruent Care --- Care, Cross-Cultural --- Care, Cultural --- Care, Culturally Competent --- Care, Culturally Congruent --- Cross Cultural Care --- Clinical Competence --- Transcultural Nursing --- Cultural Competency --- Culturally Sensitive Care --- Care, Culturally Sensitive --- Culturally Sensitive Cares --- Primary care (Medicine)