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This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.

Tourism. --- Management. --- Information technology. --- Business—Data processing. --- Environmental management. --- Culture—Economic aspects. --- Tourism Management. --- IT in Business. --- Environmental Management. --- Cultural Economics. --- Environmental stewardship --- Stewardship, Environmental --- Environmental sciences --- Management --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Administration --- Industrial relations --- Organization --- Holiday industry --- Operators, Tour (Industry) --- Tour operators (Industry) --- Tourism --- Tourism industry --- Tourism operators (Industry) --- Tourist industry --- Tourist trade --- Tourist traffic --- Travel industry --- Visitor industry --- Service industries --- National tourism organizations --- Travel --- Economic aspects --- Tourism Management --- IT in Business --- Environmental Management --- Cultural Economics --- Open access book --- Augmented reality in tourism --- Virtual reality tourism --- ICT for tourism --- Smart tourism --- IFITT --- ENTER conference --- Hospitality, leisure & tourism industries --- Business mathematics & systems --- Business applications --- Environmental management, --- Economics