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Practitioners, policymakers, and scholars across fields and disciplines seek to understand factors that shape public opinion and public service values, especially in today's polarized context. Yet we know little about how the two relate. Research on public service motivation (PSM), a drive to help others grounded in public institutions, has grown to examine career decisions and behaviors within and outside the workplace, but does the influence of PSM extend to individual values? Using data from the Cooperative Congressional Election Study surrounding the 2016 US presidential election, we first examine the antecedents of PSM; how do individual characteristics as well as socioeconomic and sociocultural factors influence levels of PSM? Second, we describe the role PSM plays in shaping public opinion on policy preferences, budget priorities, and political behaviors. Findings have implications for both understanding who has PSM as well as how PSM shapes public preferences, attitudes, and behaviors.
Civil service --- Bureaucrats --- Career government service --- Civil servants --- Government employees --- Government service --- Public employees --- Public service (Civil service) --- Public administration --- Public officers --- Public service employment --- Public opinion. --- Law and legislation --- Legal status, laws, etc.
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Public administration. --- Civil service reform --- Civil service --- Bureaucrats --- Career government service --- Civil servants --- Government employees --- Government service --- Public employees --- Public service (Civil service) --- Public administration --- Public officers --- Public service employment --- Merit system --- Spoils system --- Patronage, Political --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Law and legislation --- Legal status, laws, etc.
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Almost three decades ago, James Perry created the first survey instrument to measure public service motivation. Since then, social and behavioural scientists have intensively studied the motivating power of public service. This research relating to public service motivation, altruism and prosocial motivation and behaviour has overturned widespread assumptions grounded in market-orientated perspectives and produced a critical mass of new knowledge for transforming the motivation of public employees, civil service policies and management practices. This is the first study to look systematically across the different streams of research. Furthermore, it is the first study to synthesize the research across the applied questions that public organizations and their leaders confront, including: how to recruit ethical and committed staff; how to design meaningful public work; how to create work environments that support prosocial behaviour; how to compensate employees to sustain their public service; how to socialise employees for public service missions; and how to lead employees to engage in causes greater than themselves.
Civil service --- Public officers --- Employee motivation --- Motivation (Psychology) --- Organizational behavior --- #SBIB:35H2101 --- #SBIB:35H303 --- Motivation in industry --- Work motivation --- Personnel management --- Psychology, Industrial --- Goal setting in personnel management --- Elected officials --- Government leaders --- Government officials --- Officers, Public --- Officials, Elected --- Officials, Government --- Officials, Public --- Public officials --- Public administration --- Personnel management in the civil service --- Public personnel management --- Bureaucrats --- Career government service --- Civil servants --- Government employees --- Government service --- Public employees --- Public service (Civil service) --- Public service employment --- Behavior in organizations --- Management --- Organization --- Social psychology --- Action, Psychology of --- Drive (Psychology) --- Psychology of action --- Psychology --- Psychological aspects --- Personeelsmanagement bij de overheid: algemene werken --- Organisatieleer: mensen --- Law and legislation --- Legal status, laws, etc. --- Organizational behavior. --- Employee motivation. --- Personnel management. --- Psychology. --- Psychological aspects.
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