TY - BOOK ID - 11272773 TI - The IBNET water supply and sanitation performance blue book : the international benchmarking network for water and sanitation utilities databook AU - Van den Berg, Caroline. AU - Danilenko, Alexander. AU - World Bank. PY - 2011 SN - 0821385828 9786612966514 0821385887 1282966510 PB - Washington, D.C. : World Bank, DB - UniCat KW - Municipal services -- Case studies. KW - Sanitation -- Case studies. KW - Water utilities -- Case studies. KW - Water utilities KW - Sanitation KW - Municipal services KW - Management KW - Industrial Management KW - Business & Economics KW - Water companies KW - Cleanliness KW - House drainage KW - Sanitary affairs KW - Sanitation services KW - Sanitation systems KW - Municipal services within corporate limits KW - Public services KW - Public utilities KW - Water-supply KW - Environmental health KW - Hygiene KW - Public health KW - Sanitary engineering KW - Municipal government UR - https://www.unicat.be/uniCat?func=search&query=sysid:11272773 AB - This book aims to raise awareness of how the International Benchmarking Network of Water and Sanitation Utilities (IBNET)can help utilities identify ways to improve urban water and wastewater services. It provides an introduction to benchmarking and to the objectives, scope and focus of IBNET and describes some of its recent achievements. The methodology and data behind IBNET are elaborated, and an overview of IBNET results and country data are presented. ER -