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Library science --- Library users --- Library users --- College students --- College students --- Public services (Libraries) --- Public services (Libraries) --- Public services (Libraries) --- Academic libraries --- Academic libraries --- Academic libraries --- Libraries. --- Library science. --- Library users. --- Public services (Libraries) --- Attitudes --- Attitudes --- Evaluation --- Planning --- Evaluation --- Planning

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How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

Public services (Libraries) --- Library users. --- Library customers --- Library patrons --- Patrons of libraries --- Readers (Library users) --- Reading public (Library users) --- Users of libraries --- Persons --- Libraries --- Libraries and readers --- Library public services --- Library services to users --- Library users --- Public libraries --- Library science --- Public services --- Services to users --- Services for

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Strategic planning. --- Business planning. --- Library users. --- Library information networks --- United States. --- Libraries.

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Libraries --- Library users --- Libraries --- Library use studies. --- Library surveys. --- Public opinion. --- Attitudes. --- User satisfaction

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Internet access for library users --- Libraries and the Internet --- Public libraries --- Internet --- Library surveys --- United States.