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Economic production --- Organization theory --- Technological innovations --- Technology and state --- Comparative management --- Innovations --- Politique scientifique et technique --- Gestion comparée --- Management --- Congresses. --- Gestion --- Congrès --- #SBIB:35H302 --- #SBIB:316.334.2A500 --- 65.01 --- 65.011.8 --- Organisatieleer: processen --- Organisatiesociologie: algemeen --- Methods and methodology. Theory and practice of organization --- Improvements. Reforms. Reorganization --- 65.011.8 Improvements. Reforms. Reorganization --- 65.01 Methods and methodology. Theory and practice of organization --- Gestion comparée --- Congrès --- State and technology --- Technology --- Endowment of research --- Science and state --- Breakthroughs, Technological --- Innovations, Industrial --- Innovations, Technological --- Technical innovations --- Technological breakthroughs --- Technological change --- Creative ability in technology --- Inventions --- Domestication of technology --- Innovation relay centers --- Research, Industrial --- Technology transfer --- Government policy

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Experience Based Design (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups and national organisations, too will find the book inspirational. https://www.standaardboekhandel.be/p/bringing-user-experience-to-healthcare-improvement-9781846191763

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Health services administration --- Health services administration --- Medical care --- Medical care --- Quality control --- Quality control --- Europa. --- USA.