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"This report focuses on identifying ways to improve coordination of international and national entities managing the Syrian refugee response in urban areas in Jordan and Lebanon, particularly in the legal, employment, shelter, water and sanitation, health, and education sectors. This report makes several contributions to the existing literature on this topic. First, it assesses the management model of a complex emergency response in urban areas in middle-income countries; most existing literature about humanitarian responses focuses on camps in weak states. Second, it brings together views of a broad spectrum of stakeholders to provide a comprehensive, multidimensional analysis of management of the Syrian refugee crisis in Jordan and Lebanon in particular. Third, this study presents a new framework for planning, evaluating, and managing refugee crises in urban settings, both in the Syrian refugee crisis as well as other such situations going forward. Fourth, it provides concrete recommendations for how to better support the needs of Syrian urban refugees in Jordan and Lebanon and for how to rethink refugee-assistance coordination around the world for improved effectiveness in the future. This study drew on multiple methods: a literature review; interviews in Jordan and Lebanon with officials from donor countries, UN agencies, host governments, and nongovernmental organizations (NGOs); telephone interviews with international experts; and focus groups with refugees"--Back cover.

Syria |x History --- Syria --- Refugees --- History --- Services for --- Management. --- Sirii︠a︡ --- Iqlīm al-Sūrī (United Arab Republic) --- Iqlīm al-Shamālī (United Arab Republic) --- Syrian Region (United Arab Republic) --- سوريا --- Sūriyā --- Jumhūrīyah al-ʻArabīyah al-Sūrīyah --- Syrian Arab Republic --- République arabe syrienne --- Sowria --- Syrie --- R.A.S. --- RAS --- Ittiḥād al-Duwal al-Sūrīyah --- Fédération des États de Syrie --- Syrische Arabische Republik --- SAR --- Suryah --- Arabska Republika Syryjska --- Syrien --- Jumhuriya al-Arabya as-Suriya --- Repubblica Araba Siriana --- جمهورية العربية السورية --- Jumhūriyyah al-ʻArabiyyah as-Sūriyyah --- Сірыя --- Siryi︠a︡ --- Сірыйская Арабская Рэспубліка --- Siryĭskai︠a︡ Arabskai︠a︡ Rėspublika --- Сирийската арабска република --- Siriĭskata arabska republika --- Συρία --- Αραβική Δημοκρατία της Συρίας --- Aravikē Dēmokratia tēs Syrias --- 시리아 --- Siria --- סוריה --- רפובליקה הערבית הסורית --- Republiḳah ha-ʻArvit ha-Surit --- シリア --- Shiria --- Сирия --- Сирийская Арабская Республика --- Siriĭskai︠a︡ Arabskai︠a︡ Respublika --- Сирія --- Syrii︠a︡ --- Сирійська Арабська республіка --- Syriĭsʹka Arabsʹka respublika --- 敘利亞 --- Xuliya --- United Arab Republic

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"This report examines several issues associated with the cost-per-flying-hour (CPFH) metric used in the Department of Defense (DoD). CPFH is calculated as the ratio of an aircraft fleet's operating-and-support (O&S) costs divided by its flying hours. Subsets of an aircraft fleet's total annual O&S cost are budgeted in DoD for the flying-hour program used to achieve and maintain flight-crew proficiency and used to calculate hourly rates when DoD aircraft are flown on a reimbursable basis. In addition, other aggregations of costs are used to calculate CPFH and compare O&S costs of different aircraft for various other reasons, including informing decisions on aircraft acquisition and force structure. This report examines usages of CPFH in DoD, including its use to compare O&S costs of different aircraft. The report recommends a definition of CPFH to be used when comparing aircraft and recommends several ways the cost and usage data should be normalized. The report also recommends a cost-per-aircraft metric (where primary aircraft inventory [PAI] is used for the number of aircraft) as an alternative metric for comparing the O&S costs of aircraft."--Page 4 of printed paper wrapper.

Airplanes, Military --- Cost of operation --- Evaluation. --- Maintenance and repair. --- United States. --- Aviation supplies and stores --- Costs.