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This contributed volume identifies how the information processes of public institutions and citizens have changed throughout the COVID-19 pandemic, within a new context that emerged: the infodemic disorder. Public debate is largely characterized today by a crisis of the legitimacy of institutions, accompanied by a crisis of authority in public communication, leading to the emergency of a state of information disorder due specifically to the need to find information related to the coping of the pandemic. This condition is characterized by growing attention to issues related to ‘fake news’, ‘misinformation’, and ‘media manipulation’, that are intertwined in digital platform ecosystems, and the effects of which on democracy, public communication and research, and the sharing of information in the civic sphere are broad and far-reaching. This volume analyzes the links between communication strategies of public institutions, and the resulting citizen communication, in an attempt to tease out how communication processes have changed during the pandemic. It was decided to investigate this infodemic disorder as it appeared in three different geographical contexts: Europe, Canada and Mexico and, at the same time, to bring out the formal and informal coping strategies implemented by public institutions and citizens. Beginning with an introduction to the crisis of information created by the pandemic, the contributors build a theoretical framework, provide contagion data, and subsequently, for each of the geographical contexts analyzed, explore the public communication strategies and those activated by citizens seeking to share information. Gevisa La Rocca is Associate Professor in Sociology of Communication and Cultural Process at the Faculty of Human and Social Sciences, Kore University of Enna, Italy. Marie‐Eve Carignan is Associate Professor at the Department of Communication of the Université de Sherbrooke in Canada. Giovanni Boccia Artieri is Full Professor in Sociology of Communication and Digital Media and Dean at the Dept. of Communication Sciences, Humanities and International Studies, University of Urbino Carlo Bo, Italy.

Digital media. --- Communication in science. --- Communication in politics. --- Digital and New Media. --- Science Communication. --- Political Communication. --- Political communication --- Political science --- Communication in research --- Science communication --- Science information --- Scientific communications --- Science --- Electronic media --- New media (Digital media) --- Mass media --- Digital communications --- Online journalism --- COVID-19 (Disease) in mass media. --- Communication in public health. --- Misinformation. --- Digital media --- Political aspects. --- Reliability --- Public health communication --- Public health

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L'expansion et la segmentation des métiers de l?information et de la communication au sein des milieux professionnels ainsi que la multiplication de formations liées à la communication rendent compte d?une dynamique de professionnalisation du secteur. Si cette dynamique est reconnue par les praticiens eux-mêmes, la difficulté à délimiter une expertise propre et des pratiques reconnues et légitimes persiste. Comment, en effet, départager le professionnel du praticien amateur? Comment les communicateurs peuvent-ils faire valoir leur professionnalisme? Comment peuvent-ils développer une identité de métier spécifique et comment définir celle-ci? Dans quelle mesure le praticien peut-il exister professionnellement dans un monde de plus en plus communicant si son identité apparaît floue ou fragile? Ce nouveau numéro vise à identifier les évolutions en cours dans le champ de la communication en entreprise et à analyser la posture des praticiens face à elles.

Communication --- Communication in organizations