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"Centrelink was established in 1997 as part of the Howard government's bold experiment in re-framing social policy and re-shaping service delivery. Centrelink was the embodiment of a key tenet of the Howard vision for public service: a specialised service delivery 'provider' agency separated from the policy functions of the 'purchaser'. Carved out of a monolithic Department of Social Security, Centrelink was established along 'business lines' operating 320 service centres and delivering payments to 10 million Australians. Although enjoying 'monopoly provider' status, the organisation was required to deliver services to many different clients on behalf of its 'purchasing departments' (up to 25 in total) under the terms of quasi-contractual service agreements. It was meant to demonstrate a greater level of both transparency and accountability for the administration of payments amounting to over $60 billion of Commonwealth expenditure. For many years there was a real 'buzz' around the Centrelink experiment and staff and clients were generally enthusiastic about the transformation. However, after around eight years, the experiment was reined in and Centrelink was placed under closer ministerial direction and under a new managing department. The experiment continues, but its trajectory reflects the different pressures impacting on such dedicated 'services delivery agencies'."--Publisher's description.
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In turbulent environments and unstable political contexts, policy advisory systems have become more volatile. The policy advisory system in Anglophone countries is composed of different types of advisers who have input into government decision making. Government choices about who advises them varies widely as they demand contestability, greater partisan input and more external consultation. The professional advice of the public service may be disregarded. The consequences for public policy are immense depending on whether a plurality of advice works effectively or is derailed by narrow and partisan agendas that lack an evidence base and implementation plans. The book seeks to addresses these issues within a comparative country analysis of how policy advisory systems are constituted and how they operate in the age of instability in governance and major challenges with how the complexity policy issue can be handled.
Policy sciences --- Political planning --- Comparative government. --- Planning in politics --- Public policy --- Planning --- Politics, Practical --- Public administration --- Comparative political systems --- Comparative politics --- Government, Comparative --- Political systems, Comparative --- Political science --- Policy sciences. --- Policy-making --- Policymaking --- Public policy management
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