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This book presents a process-oriented business modeling framework based on semantic technologies. The framework consists of modeling languages, methods, and tools that allow for semantic modeling of business motivation, business policies and rules, and business processes. Quality of the proposed modeling framework is evaluated based on the modeling content of SAP Solution Composer and several real-world business scenarios.

Business Modeling --- Enterprise Modeling --- Business Process --- Semantic technologies --- BPM

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A travers ce travail, nous vous proposerons de retravailler le processus propre à Bizz Online afin d’améliorer la satisfaction de ses clients, d’optimiser le temps consacré à chacun d’entre eux et d’offrir une structure plus stable au projet. 
Afin d’atteindre ces objectifs, nous vous expliquerons dans un premier temps tous les concepts nécessaires à l’implémentation d’un Business Process Management (BPM). Le BPM permet d’analyser l’ensemble des processus de l’entreprise dans une visée d’amélioration. Cette partie vous présentera la définition, les caractéristiques, les objectifs et les familles d’un processus. Ces explications initiales permettront de définir le BPM, ses objectifs et ses avantages. Le cycle de vie sera la section centrale de cette première partie, car elle sera utilisée plus tard pour implémenter le BPM. Cette section sera suivie de dix principes permettant une bonne 
application du BPM. Enfin, la présentation du langage de modélisation à travers sa définition, ses objectifs et ses différents langages vous introduira le Business Process Management Notation (BPMN), langage utilisé pour ce travail.

BPM --- Processus --- Sciences économiques & de gestion > Gestion de l'entreprise & théorie des organisations --- Sciences économiques & de gestion > Gestion des systèmes d'information

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Computer architecture. Operating systems --- Web services. --- Computer architecture. --- System analysis. --- System design. --- Services Web --- Ordinateurs --- Analyse de systèmes --- Systèmes, Conception de --- Architecture --- Web services --- Computer architecture --- System Analysis --- System Design --- SOA --- Service-oriented architecture (Computer science) --- software --- computerarchitectuur --- webservices --- Systeemanalyse --- Design, System --- Systems design --- Electronic data processing --- System analysis --- Network theory --- Systems analysis --- System theory --- Mathematical optimization --- Architecture, Computer --- Service-oriented network architecture (Computer science) --- SOA (Computer science) --- SONA (Computer science) --- Computer network architectures --- Electronic data interchange --- Application software --- Cloud computing --- BPM (=business process modelling) --- Service oriented architecture (=SOA) --- BPM (=business process modelling). --- Service oriented architecture (=SOA). --- Analyse de systèmes --- Systèmes, Conception de --- System design --- Network analysis --- Network science

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Dieses Buch ist eine Open-Access-Publikation unter einer CC BY 4.0 Lizenz. „Kundennutzen durch digitale Transformation?“ Das Fragezeichen steht für eine Vielzahl offener Fragen und Zweifel, die sich bei der Realisierung dieses Versprechens auf Kunden- und Unternehmensseite früher oder später einstellen. Die Vision des Endzustands klingt verlockend: Kunden profitieren von innovativen Produkten und Dienstleistungen, die nicht nur effizienter erbracht werden, sondern eine neue Dimension von Kundenerlebnissen eröffnen. Unternehmen stehen vor der Aufgabe, die Voraussetzungen für diese digitale Erlebniswelt zu schaffen, das heißt nicht nur ihr traditionelles Geschäftsmodell, ihre Strategien und Kultur zu hinterfragen und anzupassen, sondern auch ihre betrieblichen Strukturen, Abläufe und Systeme so weit zu entwickeln, dass sie eine radikale Öffnung in Richtung ihrer Kunden zulassen. Gestaltungsfelder sind also vorhanden. Doch wo und wie wirkt das Prozessmanagement? Dieses Buch präsentiert die Ergebnisse einer qualitativen und quantitativen Studie, die das Institut für Wirtschaftsinformatik in Kooperation mit dem Institut für Marketingmanagement der ZHAW School of Management and Law 2016 durchgeführt hat. Ziel der Business-Process-Management-Studie, mit der seit 2011 regelmäßig Status quo und Best Practices im deutschsprachigen Raum erhoben werden, war es, die Rolle des Prozessmanagements als Gestaltungshebel der digitalen Transformation zu beleuchten. Der Inhalt Studienrahmen: Begriffsbestimmung, Rahmenwerk und Studiendesign Status quo „Prozessmanagement – Digitalisierung – Kundennutzen“: Ergebnisse der quantitativen Studie Die Fallstudien: Erfolgsmuster aus der Praxis Fazit und Ausblick Die Herausgeber Elke Brucker-Kley, Leiterin BPM Research Lab, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur Denisa Kykalová, Senior Research Associate, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur Thomas Keller, Professor für Wirtschaftsinformatik, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur.

Business. --- Management information systems. --- Industrial management. --- E-commerce. --- Business and Management. --- Business Process Management. --- e-Commerce/e-business. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Trade --- Economics --- Industrial management --- Communication systems --- Geschäftsprozesse --- Modellierung --- Digitale Transformation --- Business Process Management --- BPM --- Prozessmanagement --- Digitalisierung --- Kundennutzen --- Kunden

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This is the first book to present field studies on the application of subject-oriented business process management (S-BPM). Each case presents a specific story and focuses on an essential modeling or implementation issue, and most end with implications or suggestions for further studies. Significant variables and success factors are identified that were discovered during the respective study and lead to suggesting S-BPM novelties. For each case, the authors explain step-by-step how the story develops, and provide readers guidance by detailing the respective rationale. The studies covered are clustered according to three main S-BPM themes: Part I “Business Operation Support” documents approaches to the practical development of S-BPM solutions in various application domains and organizational settings, while Part II “Consultancy and Education Support” highlights cases that can help to train readers in S-BPM modeling and knowledge acquisition for S-BPM lifecycle iterations. It also refers to architecting S-BPM solutions for application cases based on hands-on experience. Part III “Technical Execution Support” focuses on concepts for utilizing specific theories and technologies to execute S-BPM models. It also addresses how to create reference models for certain settings in the field. Lastly, the appendix covers all relevant aspects needed to grasp S-BPM modeling and apply it based on fundamental examples. Its format reconciles semantic precision with syntactic rigor.>Addressing the needs of developers, educators and practitioners, this book will help companies to learn from the experiences of first-time users and to develop systems that fit their business processes, explaining the latest key methodological and technological S-BPM developments in the fields of training, research and application.

Information systems. --- Management information systems. --- Software engineering. --- Computers --- Software Engineering --- Data Processing --- Information Systems $v Applications. --- Computer software engineering --- Engineering --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Communication systems --- Information Systems --- Application software. --- Industrial management. --- Computer Appl. in Administrative Data Processing. --- Business Process Management. --- Information Systems Applications (incl. Internet). --- Software Engineering. --- Software Management. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Business --- Industrial organization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Data processing. --- Electronic data processing --- Agile Software Development --- BPM --- Business Process Management --- Business Rules --- Business-IT Alignment --- Requirements Engineering