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This book focuses on an emerging area of study in management: managerial humor and its impact on employees' outcomes. Drawing from theoretical work that advocates humor as a managerial tool and building on existing theory and documented evidence on humor, the book explores how managers can use humor to positively affect employees’ short-term emotional states and long-term psychological resources at work, and thus reduce the likelihood of their leaving the organization. First, the book develops a theoretical framework for humor events at work and provides evidence-based findings on employees’ humor behavior within actual work contexts. Second, it explores how humor can be used to positively impact employees’ emotional states at work. In doing so, the book takes a multidisciplinary approach to humor by integrating theory and findings from the emotions literature, Positive Organizational Behavior, and Broaden and Build Theory into the humor literature. The book sheds new light on the consequences of managers’ use of humor for employees. It provides practical guidelines on how managers can use humor as an effective tool at work to bring about desired employee outcomes.

Employee health promotion. --- Management—Study and teaching. --- Employee Health and Wellbeing. --- Management Education. --- Employee wellness programs --- Employees --- Health promotion in the workplace --- Occupational health promotion --- Workplace health promotion --- Worksite health promotion --- Health promotion --- Occupational health services

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Hygiene. Public health. Protection --- European Union --- Employee health promotion --- Public health --- Public opinion --- 331.4 --- (4-67EU) --- $?$95/03 --- Employee wellness programs --- Employees --- Health promotion in the workplace --- Occupational health promotion --- Workplace health promotion --- Worksite health promotion --- Health promotion --- Occupational health services --- Public opinion. --- Promotion de la santé --- Santé publique --- Opinion publique

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“Laugh Out Loud should be of enormous value to any leader who accepts the challenge of building and maintaining a superb work place that is a joy to be part of and that delivers superlative results." —Tom Peters, international consultant and author of In Search of Excellence (1982), The Excellence Dividend (2018), and many other management best-sellers. Humor is part and parcel of every workplace. However, while humor usually demonstrates and fosters a united, happy workforce, it can at times be damaging and divisive. This book is the first-ever authoritative work on the use and management of humor at work - a practical guide for humorists, jokers, ‘butts’ and victims of humor, fans, observers, and most of all the managers who have to ‘set the tone’ and encourage, control and manage humor. The authors bring together long experience and state-of-the art research on the topic. The book covers how humor works, humor cultures, forms of workplace humor, humor rituals, digital humor, workplace jokers, ‘political correctness’ about humor, and both the ‘bright’ and ‘dark’ sides of humor . With over 60 ‘real life’ illustrative stories, a self-completion humor questionnaire and end-of-chapter ‘takeaways’ advocating ‘best practice’, the book is a fun, how-to-do-it guide that will both inform and entertain. Barbara Plester, Senior Lecturer in the University of Auckland Business School, is a New Zealander who has researched workplace humor and fun for the last 14 years, publishing her research in many journal articles and in her academic book, The Complexity of Workplace Humour (2016). Barbara says that humor is endemic to both her zany family life and her award-winning teaching. Kerr Inkson, Emeritus Professor in the University of Auckland Business School, is a Scottish-born New Zealander whose 50+-year research career included work on motivation, careers and cross-cultural management. Now retired, his main pursuits are writing, amateur drama and golf. Among his favourite humor is that of his compatriot, the incomparable Billy Connolly. .

Humor in the workplace. --- Employee health promotion. --- Organization. --- Leadership. --- Employee Health and Wellbeing. --- Business Strategy/Leadership. --- Ability --- Command of troops --- Followership --- Organisation --- Management --- Employee wellness programs --- Employees --- Health promotion in the workplace --- Occupational health promotion --- Workplace health promotion --- Worksite health promotion --- Health promotion --- Occupational health services --- Planning. --- Creation (Literary, artistic, etc.) --- Executive ability --- Organization

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Sebastian Pyka entwickelt Wirkungsmodelle, die den Einfluss von Rollenstress auf die Verkaufsleistung tiefgründig erklären. Dabei bettet der Autor die psychologische Fähigkeit der Resilienz des Verkäufers erstmalig in den Untersuchungskontext ein und unterzieht sie umfassenden Wirkungsanalysen. Mit Hilfe von zwei Befragungen und einem Experiment werden die theoretischen Erkenntnisse empirisch überprüft und die Bedeutung von Resilienz für die Verkaufsleistung aufgezeigt. Da Rollenstress im persönlichen Verkauf inhärent ist und nachhaltig die Verkaufsleistung beeinträchtigt, muss das Verkaufsmanagement Verkäufer zum erfolgreichen Umgang mit diesem befähigen. Mit Resilienz kann dieser zentralen Herausforderung entsprochen werden. Der Inhalt • Ambiguitäts-bedingter Rollenstress und dessen Einfluss auf die Verkaufsleistung • Entwicklung von Erklärungsmodellen zur Wirkung von Resilienz • Empirische Untersuchungen zur moderierenden Wirkung von Resilienz Die Zielgruppen • Dozierende und Studierende der Wirtschaftswissenschaften mit den Schwerpunkten Marketing, Vertrieb und Wirtschaftspsychologie • Fach- und Führungskräfte in den Bereichen Marketing-, Vertriebs- und Personalmanagement Der Autor Dr. Sebastian Pyka promovierte an der Fakultät für Wirtschaftswissenschaften der Technischen Universität Chemnitz und ist wissenschaftlicher Mitarbeiter an der Professur für Marketing und Handelsbetriebslehre. Die Herausgeberin Die Reihe Markenkommunikation und Beziehungsmarketing der TU Chemnitz wird herausgegeben von Prof. Dr. Cornelia Zanger.

Sales management. --- Marketing. --- Employee health promotion. --- Sales/Distribution. --- Employee Health and Wellbeing. --- Employee wellness programs --- Employees --- Health promotion in the workplace --- Occupational health promotion --- Workplace health promotion --- Worksite health promotion --- Health promotion --- Occupational health services --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- Management, Sales --- Marketing

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This volume provides theoretical perspectives on and approaches to the development or enhancement of positive psychological capacities within various multi-cultural professional and organizational contexts. Specifically, it presents theoretical frameworks for the identification, development and optimization of positive psychological capacities through a contemporary, multi-cultural and multi-disciplinary lens. In recent years, the applicability of positive psychological intervention (PPI) techniques has transposed the boundaries of clinical practice into a wide array of complementary domains such as law, education, business and even design sciences such as architecture. These interventions target the enhancement of positive psychological capacities (e.g. strength-identification and use; high-performance learning; appreciative design; job-crafting) in order to not only improve individual functioning, well-being and the treatment of various forms of psychopathology but also to enhance team functioning/performance, organizational growth and community development. Despite its importance, very little research has been done on the design of PPIs applicable to multi-cultural contexts. The contributions to this volume provide insights into this hitherto neglected area of research. .

Positive psychology. --- Applied psychology. --- Employee health promotion. --- Industrial and Organizational Psychology. --- Positive Psychology. --- Employee Health and Wellbeing. --- Employee wellness programs --- Employees --- Health promotion in the workplace --- Occupational health promotion --- Workplace health promotion --- Worksite health promotion --- Health promotion --- Occupational health services --- Applied psychology --- Psychagogy --- Psychology, Practical --- Social psychotechnics --- Psychology --- Industrial psychology. --- Business psychology --- Industrial psychology --- Psychotechnics --- Industrial engineering --- Personnel management --- Psychology, Applied --- Industrial psychologists