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This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products?Focuses on information need
Library management --- Information retrieval --- Academic libraries --- Internet in library reference services. --- Bibliothèques universitaires --- Internet dans les services de référence (Bibliothèques) --- Reference services. --- Services de référence --- 025.5 --- 025.5 Inlichtingenwerk. Reference services --- Inlichtingenwerk. Reference services --- Internet in reference services (Libraries) --- Reference services (Libraries)
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An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!
Reference services (Libraries) --- Reference sources --- Internet in library reference services. --- Internet in reference services (Libraries) --- Reference materials --- Reference resources --- Information resources --- Bibliothèques --- Ouvrages de référence --- Internet dans les services de référence (Bibliothèques) --- Bibliography --- Services de référence --- Bibliographie
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There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately? Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks. Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.
Information resources --- Reference services (Libraries) --- Internet in library reference services. --- Reference books --- Internet in reference services (Libraries) --- Libraries --- Library reference services --- Reference work (Libraries) --- Information services --- Public services (Libraries) --- Information sources --- Resources, Information --- Sources of information --- Information science --- Reference department --- Information resources.
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Book acquisition --- Information retrieval --- Computer architecture. Operating systems --- Collection development (Libraries) --- Internet --- Reference services (Libraries) --- Développement des collections (Bibliothèques) --- Bibliothèques --- Services de référence --- Internet (Computer network) --- -Reference services (Libraries --- -021.63*2 --- 025.5 --- -Reference services (Libraries) --- -Internet --- Internet in library reference services --- -Internet in reference services (Libraries) --- Bibliotheeknetten en WWW, Internet, GOPHER --- Inlichtingenwerk. Reference services --- 021.63*2 --- -Bibliotheeknetten en WWW, Internet, GOPHER --- -025.5 Inlichtingenwerk. Reference services --- 021.63*2 Bibliotheeknetten en WWW, Internet, GOPHER --- Internet in reference services (Libraries) --- -Book acquisition --- Développement des collections (Bibliothèques) --- Bibliothèques --- Services de référence --- 025.5 Inlichtingenwerk. Reference services --- United States --- -Collection development (Libraries) --- Collection development (Libraries) - - United States --- Reference services (Libraries - - United States
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Internet in library reference services --- Electronic reference services (Libraries) --- Internet dans les services de référence (Bibliothèques) --- Bibliothèques --- Services de référence électroniques --- 025.5 --- Inlichtingenwerk. Reference services --- 025.5 Inlichtingenwerk. Reference services --- Internet dans les services de référence (Bibliothèques) --- Bibliothèques --- Services de référence électroniques --- Internet in reference services (Libraries) --- Reference services (Libraries) --- E-mail reference services (Libraries) --- Electronic mail reference services (Libraries) --- Email reference services (Libraries) --- Digital reference services (Libraries) --- Virtual reference services (Libraries) --- Computer network resources
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023 --- 023 Bibliotheekpersoneel --- Bibliotheekpersoneel --- Wetenschappelijke bibliotheken. --- Bibliothecarissen. --- Beroepskwalificaties. --- Loopbaanplanning. --- Academic librarians --- Bibliothécaires d'université --- Vocational guidance. --- Employment. --- Orientation professionnelle --- Travail --- Library science --- Librarianship --- Library economy --- Bibliography --- Documentation --- Information science --- College librarians --- University librarians --- Librarians --- Employment --- Vocational guidance --- Social Sciences --- Library & Information Science --- Computer network resources --- Web sites --- Internet in library reference services. --- Internet --- Internet in library reference services --- DARPA Internet --- Internet (Computer network) --- Wide area networks (Computer networks) --- World Wide Web --- Internet in reference services (Libraries) --- Reference services (Libraries) --- Webliographies
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Information retrieval --- -Internet in library reference services --- Library reference services --- Reference work (Libraries) --- Reference books, English --- Reference sources --- Internet in reference services (Libraries) --- Information sources --- Resources, Information --- Sources of information --- Inlichtingenwerk. Reference services --- Reference department --- -Inlichtingenwerk. Reference services --- 025.5 Inlichtingenwerk. Reference services --- -Reference books, English --- Information resources --- Internet in library reference services --- Reference books --- Reference services (Libraries) --- 025.5 --- Libraries --- Information services --- Public services (Libraries) --- Information science
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If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs. Collecting and documenting what thousands of virtual reference librarians have learned over the past few years, this comprehensive guide provides a needed overview to help new and aspiring virtual reference library departments—and their directors and
Information retrieval --- Library automation --- Electronic reference services (Libraries) --- Internet in library reference services --- Bibliothèques --- Internet dans les services de référence (Bibliothèques) --- Services de référence électroniques --- Internet in library reference services. --- Internet in reference services (Libraries) --- Reference services (Libraries) --- E-mail reference services (Libraries) --- Electronic mail reference services (Libraries) --- Email reference services (Libraries) --- Digital reference services (Libraries) --- Virtual reference services (Libraries) --- Computer network resources
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AA / International- internationaal --- 020 --- 654 --- Bibliotheekwezen: algemeenheden. --- Informatieverwerking. Bureautica. --- Federated searching --- Internet in library reference services. --- Library Web sites. --- Recherche fédérée --- Internet dans les services de référence (Bibliothèques) --- Sites Web de bibliothèques --- Recherche fédérée --- Internet dans les services de référence (Bibliothèques) --- Sites Web de bibliothèques --- Internet in library reference services --- Library Web sites --- Web sites --- Web librarianship --- Internet in reference services (Libraries) --- Reference services (Libraries) --- Internet searching --- Web portals --- Bibliotheekwezen: algemeenheden --- Informatieverwerking. Bureautica
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This issue of Library Technology Reports explores how embedded librarians can use free and low-cost teaching technologies to support and enhance participatory learning experiences in school and academic libraries. Case studies explore ways partnerships for learning were forged and the impact of these collaborative relationships on the understandings and experiences of learners of all ages.
Information literacy --- School libraries --- Academic libraries --- Libraries and students. --- Internet in library reference services. --- Internet in reference services (Libraries) --- Reference services (Libraries) --- Libraries --- Library services to students --- Public libraries --- Students and libraries --- Students --- College libraries --- Libraries, University and college --- University libraries --- Libraries and colleges --- Public school libraries --- Instructional materials centers --- Libraries and schools --- Literacy, Information --- Information science --- Study and teaching. --- Study and teaching --- Information technology. --- Services to students --- Services to colleges and universities
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