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Republic of Turkey : Towards Improving the Service Quality of Electricity Distribution Companies.
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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The objective of this review is to analyze the current status on achievement of targeted benefits from distribution privatization and identify the gaps between expectations and realizations, with a key task of proposing concrete procedures and methodologies to ensure that EMRA and other government agencies involved in monitoring and enforcing quality in electricity distribution and retail have timely access to reliable information on service actually provided by the DISCOMs to their customers. To reach these objectives, this report follows the following approach: section one presents an overview of the distribution sector and distribution privatization process; section two analyzes the existing regulatory framework related to DISCOM performance and provides expected performance targets in respective investment periods; section three analyzes the current status of DISCOMs' performance targets; section four identifies key issues and barriers in measuring and monitoring service quality in DISCOMs; and lastly, based on the global experience, section five recommends an approach for improving measuring and monitoring of service quality by the regulator.


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2015 Public Expenditure and Financial Accountability of Colombia's Public Financial Management Systems
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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The objective of the 2015 Colombia Public Expenditure and Financial Accountability (PEFA) assessment is to have an updated diagnosis of the performance of the public financial management (PFM) system in the country so as to (i) determine the progress made with the reforms implemented in recent years by the Government of Colombia (GoC), (ii) understand the impacts of these reforms, (iii) establish the tools and next steps necessary to consolidate the progress made, and (iv) promote long-term economic stability and sustainability. The scope of the PEFA Colombia 2015 exercise covers the Central Government and the assessment analysis period are the last three completed fiscal years (2012, 2013, and 2014), at the time of the assessment (December 2015). The field mission took place in Bogota between November 12 and December 18, 2015, and this report was prepared between January 4 and August 17, 2016, incorporating comments from the Government of Colombia and guest reviewers.


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Analysis of Human Resources Management in the Montenegrin Judiciary
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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The Montenegrin judiciary's strategic goals can only be accomplished through better human resource management. The sector needs a strategic approach to human resources management that links it to the judicial branch's organizational strategy, focuses it on providing services to court users in an efficient manner, and recognizes that employees are a key asset of the courts. Overall, approximately seventy eight percent of the justice sector's budget is devoted to personnel; only six European Union (EU) countries allocate a higher proportion of their justice sector budget to people. Nonetheless, some budget users and the justice sector in total spend more than their annual appropriation for human resources. Montenegro has the highest ratio of judges-to-population and an above average ratio of staff-to-judges compared with the twenty six EU Countries for which Commission for the Efficiency of Justice (CEPEJ) reported data. Setting the appropriate number and properly allocating judges, prosecutors, and staff between courts and PPOs in line with caseload will improve the efficiency of the judiciary and provide more equitable public access. The system should invest in and foster specialized and analytic roles, such as judicial and prosecutorial assistants, court managers, Information and Communication Technologies (ICT) administrators, budget analysts, and statisticians - the so called missing middle. In particular, judicial and prosecutorial assistants make an important contribution to sector performance, and they deserve special attention in HR reforms. Systems for the evaluation and discipline of judges and prosecutors have been developed; that for judges is being piloted. There is an acute need for training and capacity building across the judiciary. Overall, the judiciary needs clearer assignment of responsibility for human resources policy making, more sophisticated management, and better-defined systems for human resources than are currently in place.


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Public Private Partnerships on Public Financial Management Reforms in Asia : Opportunities and Lessons.
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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The growing investment needs in the South Asia Region (SAR) and East Asia and Pacific Region(EAP) necessitate high quality public financial management in order to sustain the growth momentumand achieve the desired development objectives. As these regions operate within limited fiscalspace for development, efficient public financial management is essential to achieve the best results for every dollar spent. However, challenges persist in implementing timely reforms in Public Financial Management (PFM), building ownership to drive reforms and strengthening capacity to implement, embed and sustain such reforms.This PFM retrospective study uses a two-pronged approach. It illustrates examples of good practices of partnerships in financial management reforms between the public and the private sector and draws lessons learned from effective financial management reforms in the private sector in SAR and EAP. The study cites country specific examples through case studies from the following countries (listed in alphabeticalorder) India, Indonesia, Malaysia, Pakistan and Sri Lanka, where collaboration between the public sector and private sector have contributed to successful public financial management reforms. While exploring these various forms of public-private collaboration, it also looks at additional types of partnerships such as with peer institutions in other countries, development partners and regional groups. The study identifies the enabling environment conducive to collaboration. Three significant factors pertinent to the cases are covered in detail, namely: (1) windows of opportunity; (2) leadership and change agents; and (3) the institutional environment. The development strategies of the governments covered in the cases, such as the New Economic Model of Malaysia, are considered as windows of opportunity for private sector involvement as they led to scaling up of PFM reforms and created the need to collaborate with the private sector to implement reforms. In particular, the following organizations and individuals stand out in the case studies as leaders and change agents that connect the public and private sectors to move the PFM reform agenda forward: Director, Department of Municipal Administration-state of Karnataka; a combination of high and working level champions of reforms from the Indonesian Ministry of Finance (MoF);the Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka) and its public sector wing staff and council members; the Secretary General of the Treasury and the Accountant General in Malaysia; and the past and current Auditors General in Pakistan and Sri Lanka.


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The Role of Local Governments in Promoting Local Economic Development in Uganda
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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While Uganda has a long history of decentralized service delivery, and has instituted Local Economic Development (LED) as an additional mandate for local governments (LGs), there has been less progress in operationalizing the concept and practically implementing it across LGs in Uganda. In addition to their basic service delivery functions enshrined in the Local Governments Act of 1997, since 2006 LGs are also mandated by various policy documents to play a role in wealth creation, and increasing citizens' income levels. While the Government of Uganda (GoU)'s LED Policy does outline the strategic intervention areas that LGs should implement, there is still considerable confusion among LG staff as to what this entails on a day to day basis and there has been limited progress in implementation. At the request of the MoLG, the World Bank, therefore, commissioned this assignment in support of the Government of Uganda (GoU's) efforts to improve the capacities of LGs for promoting LED. The study focused on assessing three localities (Jinja Municipality, and Arua and Nwoya Districts), both in terms of their local economic potentials and enabling environment for business, as well as in terms of the institutional and policy context for promoting LED. The study used quantitative methodologies, to identify promising economic sectors in the three localities, as well as qualitative methodologies to identify the main constraints that those sectors currently face.


Book
Republic of Armenia Programmatic Fiscal Work : Supporting Effective Fiscal Management.
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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The objective of this report, which is the third in a series of programmatic public expenditure reviews (PPER), is to identify potential measures to strengthen public finances in line with the Government's strategy to reduce fiscal risks and support budgetary consolidation. The PPER series assesses public expenditures and their alignment with development goals. For this phase of the PPER, three areas were identified with the Government as absent from previous reports yet of particular relevance given growing spending pressures. The first is efficiency of government spending on social sectors and public investment, where efficiency is defined in terms of outcomes achieved. The second area of relevance encompasses quasi-fiscal risks and contingent liabilities of the energy sector. The third area pertains to selected subsidies, which are budgeted to rise exponentially in 2016. This report is anchored in the Country Partnership Strategy (CPS) pillars of improving governance, efficiency of public administration, and service delivery. This report is divided into three chapters, each covering the very distinct fields of fiscal management identified above: (i) first chapter covers on Macroeconomic and Fiscal Challenges; (ii) second chapter focuses on Quasi-Fiscal Pressures of the Energy Sector; and (iii) third chapter deals with the Assessment of Explicit Budget Subsidies. The report employs highly discrete conceptual and analytic frameworks for each of the analyzed areas in order to draw conclusions and provide recommendations.


Book
Options for Data Reporting - EITI standard, 2016 : The Good, the Better and the Best.
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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The Extractive Industries Transparency Initiative (EITI) is an international standard to promote open and accountable management of natural resources. By encouraging governments, extractive companies, civil society and the public to engage in discourse around transparency of the extractive sector, it aims to facilitate the management of a country's natural resource wealth to benefit all its citizens. The EITI is implemented at the national level. As of June 2016, 51 countries are implementing the EITI in accordance with the 2016 EITI Standard. Since its inception, EITI implementing countries have published EITI Reports covering more than 300 fiscal years. This report provides format options and recommendations for data output for EITI Requirements listed under the 2016 EITI Standard. These recommendations are based on identifying commonly used and evolving data categories under each Requirement and spell out qualitative and quantitative data formats. Where international standards are available and where these are emerging, the report uses these as its basis of recommendations. The recommendations for data outputs are meant to compliment the narrative provided within the Country Report, and is not to be considered a replacement for other reporting requirements under the EITI. The objective of this report is to present, in a structured form, data categories and their reporting formats, that can be used to standardize information generated under each EITI Requirement. The review conducted for this study included a sample of recent EITI Country Reports, as well as other initiatives and industry standards. These recommendations should be considered as a contribution in the efforts towards standardizing data reporting under EITI Requirements, and need to be tested to identify issues with data collection under the headings as categorized in this report.


Book
Myanmar Public Expenditure Review 2017 : Fiscal Space for Economic Growth.
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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Myanmar had a strong economic take off between 2011 and 2015, but sustaining it will depend on improvements to public services and infrastructure. Yet general government spending at 15 percent of gross domestic product (GDP) is much lower than what is needed to deliver these improvements, and well below countries at a similar level of development that spend over 20 percent of GDP on public services. The first public expenditure review (PER) for Myanmar found that since the country opened up in 2011, it moved quickly to allocate considerably more resources to priority public services. Macroeconomic challenges in the past two years have contributed to deteriorating fiscal conditions. Part of these challenges are structural - Myanmar is dependent on commodity receipts, is prone to natural disasters, and has a narrow production base. These challenges are exacerbated by policy and institutional capacity constraints. Fiscal buffers are limited by low revenue (10 to 12 percent of GDP), with considerable economic activity in either hard-to-tax sectors or dominated by small and micro enterprises. On the potential for reallocating resources, the PER analyzes: (i) the allocative efficiency of capital expenditures, to identify options for reprioritizing spending to higher-valued use, and the productive efficiency of capital expenditures, to minimize waste in project implementation; and (ii) the fiscal impact of state economic enterprises (SEEs) to present a strategy for the government to maximize returns from and minimize subsidies to SEEs.


Book
Building Sustainable Public Sector Capacity in a Challenging Context
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Year: 2017 Publisher: Washington, D.C. : The World Bank,

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In a conflict-affected and newly independent country like South Sudan, rebuilding public sector capacity is an important aspect of state building, both in the short and in the medium to long term. If capacity strengthening is not pursued or is ineffective, government functionality remains patchy and dependency on technical assistants (TA) remains high. Capacity strengthening has been considered amorphous and a difficult topic in academic literature. This paper looks at the experience of efforts to strengthen capacity in South Sudan over the decade from 2005 to 2016. The context has proved challenging for capacity-building efforts. On the one hand, some improvements have been seen and some skilled civil servants are in place. On the other hand, wider progress has been difficult and punctuated by crises and setbacks. Renewed conflicts from December 2013 to August 2015, and again since July 2016, have disrupted progress and planning for development support. The report's recommendations are based on the assumption that minimum stability will eventually return for capacity strengthening to restart; but it cannot be predicted when this will be the case.


Book
Sustainable Urban Transport for Kyiv : Towards a Sustainable and Competitive City Built Upon the Legacy System and Innovations.
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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This report presents the scope and findings of the Economic Sector Work on Sustainable Urban Transport for the City of Kyiv, financed jointly by the Energy Sector Management Assistance Program (ESMAP) and the Korea Green Growth Trust Fund (KGGTF). The analysis consists of a rigorous evidence-based review of the strengths and weaknesses of Kyiv's public transport system and a proposed plan improve its network and operational efficiency. It directly addresses the City Administration's aim to develop practically-focused proposals for optimizing Kyiv's public transport networks so as to improve their operational and environmental efficiency, minimize costs for operators, and maximize connectivity. These proposals also take into account the future land use plan for the city. The analytical work, requested by KSCA, aimed to support Kyiv City Administration (KCA) in improving the mobility conditions in Kyiv though practically-focused recommendations on public transport service optimization and reorganization. The proposed optimization plans and reforms aim to tackling the operational and capacity deficiencies that are routinely experienced on the local public transport networks during peak hours. The analytical work benefited from a solid partnership with KCA and other stakeholders and aim to reflect a common view on the proposed measures and their implementation. This report summarizes the analyses, findings and recommendations that emerged from the assessment and optimization plans. The remaining of this report is organized as follows: Chapter 2 presents the assessment of the current mobility conditions in Kyiv. It presents the results of an evidence based and data driven assessment of the demand and supply for public transport and the results of a benchmarking analysis comparing key variables among cities with comparable characteristics. Chapter 3 presents the optimization plans. It includes the principles applied during the optimization process and the resulting scenarios as well as their estimated impacts on users' mobility, suppliers' operations and the environment.Chapter 4 discusses key aspects of a sustainable transport roadmap. The chapter discusses issues related to the implementation of the optimization plans as well as broader aspects related to the overall improvement of the mobility conditions such as priority investments, traffic management and control, parking and integrated planning.

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