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Safety and Security in Tourism: Relationships, Management, and Marketing
Authors: --- ---
ISBN: 0203049462 1283887703 1136408126 9781136408120 9780203049464 0789019167 9780789019165 0789019175 9780789019172 9781136408199 1136408193 9781136408267 1136408266 Year: 2004 Publisher: [Place of publication not identified] Routledge

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How will the travel and tourism industry respond to the terrorist attacks on America?The recent terrorist attacks in the United States and their repercussions for the travel and leisure industries have focused more attention on tourism safety and security issues than ever before. The impact on tourism destinations and businesses, as well as on traveler behavior, will be significant. Recent events require further analysis not only of how travel safety may be improved but also how security issues may be seen in terms of tourism marketing and management so that the industry is able to better respond to such challenges.In this, an era of turbulent global relationships, the need for destination marketing organizations to demonstrate that they are safe for tourists has become increasingly important. Negative publicity, often unrelated to on-the-ground reality, may also serve to affect tourist perceptions.Safety and Security in Tourism: Relationships, Management, and Marketing examines:the effects of the September 11, 2001 attacks on the tourism industry and how the industry is respondingthe importance of safety as a factor in destination or activity choicecase studies of destination and business responses to past political instability and/or attacks against touristssafety, security and destination imagethe role of the media in influencing consumer perceptions of travel safetyconsumer awareness of travel advisories and their influence on behaviorthe role of insurance in the travel industryconsumer awareness and acceptance of security measures in travel and tourismsafety and security as a component in destination marketingcrisis and risk management in the tourism industrycross-border security and visa controls and their implications for tourismsafety and security measures for tourists in different sectors and in airportsTourism has often been cited as a force for peace, yet tourism is typically one of the first industrial casualties of war and political unrest. This book examines tourism safety and security issues to give you a better knowledge base from which to respond to future events.


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Crisis and Disaster Management for Tourism
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ISBN: 1845413121 1282135767 9786612135767 1845411072 9781845411077 1845411056 9781845411053 9781845411060 9781845411053 1845411064 9781282135765 Year: 2009 Publisher: Bristol, UK; Blue Ridge Summit, PA : Channel View Publications,

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Tourism destinations and businesses are becoming increasingly prone to the impacts of crises and disasters due to global environmental change and security risks. This is the first research based book that provides a strategic approach to understanding the nature of tourism crises and disasters before outlining tourism crisis and disaster planning, response, and longer term recovery and knowledge management strategies. It applies a wide range of theoretical perspectives and concepts to improve our understanding of both organisational crises and natural disasters. The book draws on examples from around the world including the USA, Europe, UK, Asia-Pacific and the Middle East. It will be essential reading for tourism academics and students as well as tourism managers and government officials involved in tourism destination management and marketing.

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