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Dissertation
Digital strategy for improving the image of Vietnam as a tourism destination among international tourists. Case study: the Vietnam national administration of tourism
Authors: --- --- ---
Year: 2016 Publisher: Liège Université de Liège (ULiège)

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Abstract

The emergency of ICT innovations and digital technologies enable tourists to look for destinations worldwide at ease, facilitating improve the destination images and attract numerous tourists to experience tourist service and products in many countries. Replaced traditional approaches to reaching the global markets, the adoption of new technologies has provided alternatively cost-efficient and effective solutions to tourism businesses, management and marketing as well as entire tourism industry as a whole. Therefore, it is empirically stated that digital technologies are considered as a crucial part of the contemporary tourism business.
However, the proliferation of digital technologies leads to challenges for tailoring needs and travel behaviors of tourists because consumers are more customized and demanding. To understand this landscape specifically, Vietnam National Administration of Tourism (called the VNAT), a governmental department in Vietnam with its aims at promoting Vietnam’s tourism, improving the country image and increasing the number of visitors, which is chosen to prove the empirical study about these fields. The thesis attempts to identify how effective the VNAT uses digital strategies to improve the image of Vietnam as a tourism destination and analyze how the VNAT influences on travel decision of international tourists to Vietnam based on their awareness of and interaction with the VNAT’s digital strategies


Book
Marketing for Sustainable Tourism
Authors: ---
ISBN: 3039288741 3039288733 Year: 2020 Publisher: MDPI - Multidisciplinary Digital Publishing Institute

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The aim of the Special Issue is to discuss the main current topics concerning marketing for sustainable tourism with reference to territories (i.e., tourism destinations, protected areas, parks and/or natural sites, UNESCO World Heritage Sites, rural regions/areas, etc.) and tourism enterprises and/or organisations (i.e., destination management organisations, hospitality enterprises, restaurant enterprises, cableway companies, travel agencies, etc.). In destinations where natural resources are pull factors for tourism development, the relationships among local actors (public, private, and local community), as well as marketing choices, are essential to develop sustainable tourism products. To this end, the Special Issue encourages papers that analyse marketing strategies adopted by tourism destinations and/or tourism enterprises to avoid overtourism, to manage mass sustainable tourism (as defined by Weaver, 2000), and to encourage and promote sustainable tourism in marginal areas or in territories suffering lack of integration in the tourism offer. Special attention will be given to contributions on the best practices to manage territories and/or enterprises adopting sustainable marketing strategies.

Keywords

business models --- expenditure --- environmental self-efficacy --- n/a --- tourism development --- Lanzarote --- decisive factors --- Chinese tourist --- experience economy --- tourism factory --- ski-resort marketing --- mountain tourism --- biospheric values --- sustainable development of airport --- visitor experience --- tourists’ environmentally responsible behavior --- local attraction --- airport image --- destination offering --- customer satisfaction --- tourist behaviors --- economic sustainability --- micro-scale destination --- tourism demand --- tourism destination image --- multi-attraction travel --- pleasure --- gastronomy --- sustainability --- hot spring --- Mediterranean cruise destinations --- panel threshold regression model --- degree centrality --- tourist intelligence --- destination attribute --- seemingly unrelated regression --- post-industrial tourism --- alternative product development --- personal norm --- social network analysis --- ski resorts --- transit port --- behavioral intention --- ski-resort management --- tourism marketing --- economic growth --- grounded theory --- Seasonality --- responsible tourism --- interpretive structural modeling --- service innovation --- tourism --- disaster-stricken counties --- online review --- audit --- China --- tourism advertisement --- positioning --- destination marketing --- Butler’s Tourism Area Life Cycle --- Wenchuan earthquake --- density --- country brand --- satisfaction --- sustainable tourism --- experiential marketing --- Spain --- The Industrial Monuments Route --- environmental self-identity --- UCG --- port of call --- strategy --- tourists' environmentally responsible behavior --- Butler's Tourism Area Life Cycle

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