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Analyses et pistes d'amélioration de la satisfaction des patients et des médecins généralistes lors de la consultation médicale : application à 3 maisons médicales liégeoises au forfait
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Year: 2011 Publisher: Bruxelles : UCL,

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Performance des institutions de soins : efficience, qualité et coût de la (non) qualité
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Year: 2001 Publisher: Bruxelles : UCL,

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Utilisation des méthodologies Lean et Six-Sigma pour évaluer l'impact du Lead Time du laboratoire dans le processus de prise en charge des patients dans un centre de traitement ambulatoire
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Year: 2009 Publisher: Bruxelles : UCL,

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Implémentation du LEAN Management dans le service d'imagerie médicale du CHU Mont-Godinne
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Year: 2011 Publisher: Bruxelles : UCL,

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Lean hospitals : improving quality, patient safety, and employee engagement
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ISBN: 9781498743259 1498743250 Year: 2016 Publisher: Boca Raton : CRC Press,

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Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen -- Provided by the publisher


Book
Augmenter son efficacité : travail personnel, méthodes d'organisation
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ISSN: 12583820 ISBN: 285008378X 9782850083785 Year: 2004 Publisher: Lyon : Chronique sociale,

Streamlining health care operations : how lean logistics can transform health care organizations
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ISBN: 0787955035 Year: 2001 Publisher: San Francisco : Chicago : Jossey-Bass ; AHA Press,

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Using the success of other industries as a model, this book promotes methodologies, indicators, and ideas that health care organizations can use to streamline their practices and maintain strong profit margins. Based on the core principles embodied in lean logistics-the systematic process of removing waste and inefficiency throughout the purchasing, supply, distribution, and business operations chain-Streamlining Health Care Operations shows health care leaders how to fundamentally restructure their organizations and effectively balance costs, quality, and patient access to excellent care.


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From management to leadership : strategies for transforming health care
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ISBN: 9780470886298 Year: 2011 Publisher: San Francisco (Calif.) : Jossey-Bass,


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Improving the Efficiency and relevance of health technology assessment : the role of iterative decision analytic modelling
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Year: 2000 Publisher: York The University of York

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